Reservations Agent

About the Role

Hilton is seeking a Reservations Agent to join its team in Tabuk, Tabuk. This full-time role involves managing booking inquiries and ensuring a positive experience for guests. The Reservations Agent is responsible for converting inquiries into confirmed reservations and supporting sales efforts.

Key Responsibilities

• Provide professional customer service by responding promptly to inquiries from guests and team members.
• Secure individual bookings by converting guest inquiries into confirmed reservations.
• Maintain attention to detail in recording and processing all reservations accurately.
• Utilize proactive selling techniques to maximize room sales and promote hotel services and upgrades.
• Support sales efforts by responding to sales inquiries and identifying potential leads for future business opportunities.

Required Experience and Skills

Candidates should possess 0-1 years of experience in a relevant field. The role requires individuals who embody Hilton's core values, which guide success within the organization.

• A passion for hospitality.
• Acting with integrity and consistently doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives optimal outcomes.
• A sense of ownership and accountability.
• A focus on the present, demonstrating urgency and discipline in every moment.

About Hilton

Hilton is a global leader in hospitality, recognized for its workplace culture and commitment to providing exceptional experiences for guests and team members. The company has been repeatedly recognized on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton supports career development for its team members, offering opportunities for growth within its portfolio of brands.

Application Process

Interested candidates are encouraged to apply. Further details regarding the application process can be found on the Hilton Careers Blog, which provides insights into the company's work environment.