img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationUmluj

About the Role

Raffles Hotels & Resorts, specifically Raffles Red Sea Resort in Umluj, Saudi Arabia, is seeking an experienced and competent Bar Supervisor. This role aims to oversee the daily operations of the bar, ensure exceptional service delivery, develop staff performance, and maintain operational efficiency within a luxury resort environment. The role requires strong leadership abilities, a genuine passion for hospitality, and a firm commitment to creating distinctive guest experiences.

Role Responsibilities

  • Supervise and manage bar staff, including scheduling, training, performance evaluation, and professional development to ensure a high-performing team.
  • Maintain strict inventory control, monitor beverage stock levels, and manage orders to optimize costs while ensuring product availability.
  • Ensure compliance with all health, safety, and sanitation regulations, as well as local hospitality standards in Saudi Arabia.
  • Provide exceptional customer service by maintaining high service standards and promptly and professionally addressing guest inquiries.
  • Operate and manage Point of Sale (POS) systems and beverage management software to track sales, inventory, and staff performance.
  • Develop and implement beverage menus, including non-alcoholic drinks and mocktails, that align with resort standards and guest preferences.
  • Monitor and analyze beverage costs, pricing strategies, and profitability to achieve financial goals.
  • Conduct regular staff training sessions on beverage knowledge, service techniques, and customer interaction.
  • Resolve conflicts and maintain a positive work environment that fosters teamwork and motivation.
  • Collaborate with other departments to ensure smooth operations and consistent guest satisfaction.

Qualifications and Experience Required

  • Minimum of 3-5 years of experience in supervision or management in the bar, restaurant, or hospitality sector.
  • Proven experience in managing beverage operations within a luxury hotel or resort environment.
  • Strong knowledge of non-alcoholic beverages, mocktails, and beverage service standards.
  • Proficiency in using Point of Sale (POS) systems and inventory management software.
  • Excellent leadership and team management skills with the ability to motivate and develop staff.
  • Strong customer service orientation with excellent communication and interpersonal skills.
  • Demonstrated ability to analyze beverage costs, manage budgets, and increase profitability.
  • Knowledge of health, safety, and sanitation regulations in the hospitality industry.
  • Strong organizational and time management skills with the ability to multitask in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed.
  • Familiarity with Saudi Arabian hospitality standards and cultural practices is preferred.
  • A degree in Hospitality Management or Beverage Service is a plus.

Core Skills

  • Beverage Operations Management
  • Staff Scheduling and Training
  • Performance Management
  • Inventory Control and Ordering
  • Health, Safety, and Sanitation Regulations
  • Excellent Customer Service
  • Proficiency in POS Systems and Beverage Management Software
  • Beverage Menu Development
  • Beverage Cost Analysis, Pricing Strategies, and Profitability Analysis
  • Team Management and Conflict Resolution
  • Strong Teamwork, Interpersonal, and Communication Skills
  • Organizational and Time Management Skills
  • Ability to Multitask in a Fast-Paced Environment
  • Experience in Non-Alcoholic Beverages and Mocktails
  • Understanding of Beverage Service Standards
  • Experience in Luxury Hotel and Resort Operations
  • Knowledge of Saudi Hospitality Standards

Work Environment and Opportunity

Raffles Red Sea Resort is located in Umluj, Tabuk region, Saudi Arabia. This role presents an opportunity to join Accor, a leading global hospitality group, and contribute to the pre-opening operations of iconic resorts in a promising new destination. The candidate will become part of a team dedicated to creating unparalleled luxury hospitality experiences, with a competitive package and excellent opportunities for professional growth, including exceptional discounts across Accor's global network and luxury brands.


Requirements

  • Requires 2-5 Years experience

Similar Jobs

Manager - Warehouse Facilities & Operations Management

📣 Job AdNew

Red Sea Global

Full-time

About the Role

Red Sea Global, through its subsidiary Red Sea Coastal Trading Company, is seeking a Manager - Warehouse Facilities & Operations Management. This role will oversee a new Central Distribution Centre in Umluj, Tabuk, Saudi Arabia, supporting the delivery of materials, equipment, and services for Red Sea Global's regenerative tourism projects. The position is responsible for ensuring a safe, compliant, and efficient environment for 24/7 supply chain operations, aligning with the company's commitment to efficiency, reliability, and environmental responsibility. The Red Sea Coastal Trading Company provides comprehensive supply chain management, including procurement support, transportation, inventory, warehouse management, and last-mile logistics, making this role critical for maintaining operational integrity and sustainability.

Key Responsibilities

  • Oversee all hard and soft facilities management (FM) services at the Central Distribution Centre.
  • Manage and monitor industrial air conditioning and climate control systems, including routine servicing and repairs.
  • Ensure the maintenance, testing, and auditing of all Fire Fighting Systems, alarms, sprinklers, and suppression equipment to meet local regulatory codes.
  • Coordinate preventative and corrective maintenance for building infrastructure, dock levelers, lighting, and backup power generators.
  • Supervise external engineering contractors to ensure high-quality, timely repairs with minimal operational downtime.
  • Manage the on-site cleaning team or third-party providers to maintain strict hygiene standards across the warehouse floor, offices, and welfare areas.
  • Direct industrial, recyclable, and general waste streams, ensuring strict compliance with environmental regulations and corporate sustainability goals.
  • Oversee routine monitoring and treatment programs for pest control tailored for large-scale logistics environments.
  • Ensure safe access to loading bays, parking lots, and external perimeters through effective grounds maintenance.
  • Serve as the primary point of contact for health, safety, and environmental (HSE) audits.
  • Ensure all contractors complete risk assessments and method statements (RAMS) before commencing work.
  • Maintain accurate records of statutory compliance certificates, building permits, and maintenance logs.
  • Manage the site's annual FM operational budget (OpEx) and contribute to capital expenditure (CapEx) planning.
  • Review contractor invoices, negotiate service level agreements (SLAs), and drive cost-saving initiatives.

Qualifications and Experience

Candidates should possess a minimum of 10 years of experience in Facilities Management, with a specific focus on large logistics centres, manufacturing hubs, or distribution warehouses. Proven experience in managing diverse teams of technical technicians and soft-service contractors is essential. The ability to respond promptly to site emergencies outside of standard working hours is also required.

Required Skills and Expertise

  • Expertise in HVAC & AC Systems management and maintenance.
  • Proficiency in Fire & Life Safety (FFS) systems and regulations.
  • Strong capabilities in Asset Management for facilities.
  • Effective Vendor Management skills.
  • Experience in managing Janitorial & Cleaning services.
  • Knowledge of Waste Management best practices and regulations.
  • Competence in Pest Control strategies for industrial environments.
  • Skills in Grounds Maintenance to ensure site accessibility and safety.
  • Comprehensive understanding of Health, Safety, and Compliance requirements.
  • Proficiency in Budget & Financial Control for operational and capital expenditures.
  • A strong understanding of industrial HVAC systems.
  • Knowledge of FFS Regulations.
  • Familiarity with Automated Building Management Systems (BMS).
  • Demonstrated Leadership qualities.
  • Excellent Problem-Solving abilities.

Education and Additional Information

A Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is required. Professional FM certifications such as ISO, IWFM, IFMA, or NEBOSH are highly desirable. This is a full-time position located in Umluj, Tabuk, Saudi Arabia.

breifcase+10 years

locationUmluj

Remote Job
about 11 hours ago

Senior Construction Manager - MEP (M3)

📣 Job AdNew

Mace

Full-time

About the Role

Mace, a consultancy and construction company, is seeking a Senior Construction Manager - MEP (M3) to join their team in Umluj, Tabuk, Saudi Arabia. This role is part of a major entertainment and luxury hospitality project, involving collaboration with architects and consultants. The position requires a hands-on construction management approach focused on the delivery of infrastructure and built assets. The Senior Construction Manager will oversee the delivery of all mechanical works on behalf of the client, ensuring adherence to design specifications, quality standards, safety protocols, project timelines, and contractual obligations. This role demands leadership to manage teams and coordinate stakeholders for the integration of mechanical systems, including HVAC, plumbing, fire protection, and building services.

Mace is committed to unlocking potential and redefining ambition. This role is suitable for professionals with a proven track record in managing main and subcontract packages within large-scale projects.

Key Responsibilities

  • Supervise the construction delivery of all mechanical works, ensuring adherence to safety, quality, programme, and compliance standards.
  • Build and maintain strong relationships with clients and stakeholders, translating project visions into actionable plans.
  • Drive a health, safety, wellbeing, and quality culture across all project teams.
  • Provide technical expertise, guidance, and support to foster collaboration and continuous improvement.
  • Implement quality assurance processes and conduct safety audits to ensure successful project delivery and promote continuous improvement.
  • Manage and oversee the commissioning processes for all mechanical systems, ensuring efficient project close-out.

Qualifications and Requirements

  • A degree in Mechanical or Building Services Engineering.
  • A minimum of 10 years of relevant experience.
  • Proven experience in delivering various infrastructure plants, such as sewage treatment plants, RO water plants, data centers, or generator farms, across major projects.
  • Extensive experience with HVAC, plumbing, fire protection, and other mechanical systems.
  • Strong knowledge of health, safety, quality, and commissioning standards relevant to large-scale construction projects.
  • Proficiency in stakeholder coordination, risk management, and the utilization of digital tools for planning and reporting.
  • Must meet the necessary visa criteria for the Kingdom of Saudi Arabia.
  • Demonstrated work experience on high-valued projects/programmes for a project management consultancy business, which is a requirement for immigration and client approval.

Required Skills

  • Mechanical Works Supervision
  • Client and Stakeholder Relationship Management
  • Health, Safety, Wellbeing, and Quality Culture Leadership
  • Technical Expertise and Guidance
  • Quality Assurance and Safety Audits
  • Continuous Improvement Methodologies
  • Commissioning Processes Management
  • Project Close-out Procedures
  • Expertise in HVAC, Plumbing, and Fire Protection Systems
  • Experience with various Building Services
  • Infrastructure Plants Delivery
  • Stakeholder Coordination
  • Risk Management
  • Proficiency in Digital Tools for Planning and Reporting

Work Environment and Company Information

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Mace is an inclusive employer committed to a safe, diverse, and inclusive working environment, recognizing the importance of well-being. The company focuses on delivering on client promises, building long-term relationships, influencing positive industry outcomes, adhering to compliance obligations, and championing a continuous improvement culture.

breifcase+10 years

locationUmluj

about 11 hours ago

Butler - Raffles The Red Sea

📣 Job AdNew

Raffles Hotels & Resorts

Full-time

About the Role

Raffles Hotels & Resorts is seeking a highly experienced Butler to join the pre-opening team at Raffles The Red Sea. This new ultra-luxury destination is part of Saudi Arabia's Red Sea Project, offering guests a refined experience that combines Raffles' service standards with the natural environment and sustainability principles of Red Sea Global. As a Butler, you will serve as the primary point of contact for guests, ensuring their stay is seamless, intuitive, and personalized from pre-arrival to departure, embodying the brand's philosophy of "Emotional Luxury." The Raffles & Fairmont The Red Sea complex will feature 361 rooms, 11 dining concepts, and a spa. This role is key to creating personalized guest experiences and fostering a culture of storytelling around the resort's offerings.

Key Responsibilities

  • Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure.
  • Facilitate seamless check-in and check-out experiences within the privacy of the guest’s villa or suite.
  • Oversee professional packing and unpacking services, garment pressing, and shoe shining to high luxury standards.
  • Manage in-villa dining experiences, including the service of afternoon tea, evening canapés, and private meals, ensuring excellence in presentation.
  • Anticipate guest preferences to curate personalized guest journeys and itineraries, fostering a culture of storytelling around the resort's offerings.
  • Ensure seamless coordination with Culinary, Housekeeping, and Concierge teams to enhance guest experiences across all touchpoints.
  • Uphold the brand's "Emotional Luxury" philosophy, ensuring every guest interaction is characterized by graciousness and sophistication.
  • Maintain hygiene, safety, and service standards in line with Raffles and Accor policies.
  • Integrate the resort's sustainability ethos into daily operations, ensuring mindful use of resources and promotion of local cultural experiences.

Qualifications and Requirements

  • Bachelor's degree in hospitality management or a related field.
  • Minimum of 4-6 years of experience in luxury hospitality, with specific experience in Butler service or Front Office management within a luxury hotel or resort.
  • Experience in a pre-opening environment is highly desirable.
  • Deep understanding of luxury service etiquette and the cultural values of the Kingdom of Saudi Arabia.
  • Understanding of Ultra-Luxury guest expectations and brand alignment.
  • A proactive, anticipatory approach with a strong sense of ownership and accountability.
  • Impeccable grooming and personal presentation aligned with luxury standards.

Required Skills

  • Strong leadership, communication, and guest relations skills.
  • An extreme eye for detail.
  • Proficiency in Butler service and Front Office management.
  • Experience in project coordination, scheduling, and document control during pre-opening stages.
  • Fluent in English; Arabic and other languages are considered a significant asset.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires 5-10 years of relevant experience. Candidates should possess a strong understanding of ultra-luxury guest expectations and be aligned with the brand's ethos. The ability to contribute to project coordination, scheduling, and document control during the pre-opening phase is highly valued.

breifcase5-10 years

locationUmluj

about 12 hours ago