Waiter/Waitress Fairmont The Red Sea📣 Job Ad

About Fairmont The Red Sea

Fairmont Hotels & Resorts, as part of the Raffles & Fairmont The Red Sea project, is developing a nature-focused luxury resort within Saudi Arabia's groundbreaking Red Sea Project. Located in Umluj, Tabuk, this destination will feature 361 rooms, eleven distinct dining concepts, and a dedicated Spa. Positioned next to an 18-hole championship golf course, the resort aims to establish new benchmarks in sustainable development across 200km of untouched coastline, an archipelago of over 90 unspoiled islands, and rich natural habitats.

The Waiter/Waitress Role

The Waiter/Waitress at Fairmont The Red Sea provides professional food and beverage service to guests. This full-time role involves ensuring guest satisfaction through attentive service and maintaining operational standards within the resort's diverse dining environments. The position supports the overall guest experience and contributes to the high-quality service expected from a luxury hospitality brand.

Key Responsibilities: Guest Service

• Provide courteous, professional, and efficient food and beverage service at all times.
• Anticipate guest needs, preferences, and expectations to exceed satisfaction.
• Present menus proactively and provide detailed explanations of dishes and beverages.
• Maintain strong product knowledge, including menu items, daily specials, and beverage offerings.
• Handle guest feedback professionally and report any concerns to the Manager on Duty.
• Serve and clear food and beverage items in a timely and unobtrusive manner.
• Ensure tables are properly set, cleared, and reset according to service standards.

Operational Duties and Standards

• Support team members with food running, table service, and station refills.
• Act as a link between Front of House and Back of House to ensure smooth service flow.
• Follow opening and closing checklists to ensure seamless operations.
• Maintain cleanliness and organization of service stations at all times.
• Support daily financial targets and operational goals of the outlet.
• Follow all financial handling procedures as per company guidelines.
• Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.
• Ensure full compliance with HACCP and FIFO standards.
• Follow all health, safety, and emergency procedures, including evacuation protocols.
• Report hazards and maintenance issues through the appropriate systems.
• Maintain effective communication with colleagues and management.
• Attend all briefings, meetings, and training sessions as required.
• Support other departments when needed and contribute to overall hotel operations.
• Uphold grooming and presentation standards at all times.
• Perform any additional duties or special projects assigned by management.
• Demonstrate accountability and ownership within the workplace.
• Contribute to sustainability initiatives and responsible operational practices.

Qualifications and Experience

• Minimum of 1–2 years of experience in a similar role.
• Experience within a luxury hospitality environment is preferred.
• High school diploma or equivalent is preferred.

Work Environment and Professional Standards

This role operates within a dynamic luxury resort setting in Umluj, Tabuk, Saudi Arabia. The successful candidate will contribute to a team dedicated to delivering exceptional service and upholding high standards of quality, safety, and sustainability. Fairmont Hotels & Resorts is committed to professional development and responsible operational practices within its global portfolio.