AsstMgr Food & Beverage I

About the Role

Le Meridien is seeking an AsstMgr-Food & Beverage I to oversee assigned food and beverage/culinary operations. This full-time position involves ensuring guest and employee satisfaction, maintaining operational standards, and achieving financial goals. The role requires 2-5 years of relevant experience.

Key Responsibilities

• Create and foster an environment that promotes motivation, empowerment, teamwork, continuous improvement, and a commitment to service.
• Provide excellent customer service to all employees and respond proactively to their concerns.
• Utilize coaching skills across the property to motivate staff in resolving guest and employee issues.
• Ensure exceptional customer service by responding quickly and proactively to guest concerns.
• Understand and uphold the brand's service culture, setting clear service expectations for all guests.
• Take ownership of guest complaints until resolved or addressed by the appropriate manager/employee, following up to ensure satisfaction.
• Develop relationships with guests to build repeat clientele.
• Comply with all corporate accounting procedures.
• Assist the General Manager as needed with the annual Quality audit.

Qualifications and Experience

• 2-5 years of experience in food and beverage operations.
• Demonstrated self-confidence, energy, and enthusiasm.
• Strong customer service and coaching skills.
• Ability to motivate and encourage staff.

Company Culture

Le Meridien, part of Marriott International, is inspired by the era of glamorous travel, celebrating cultures through a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service and experiences that encourage guests to savor their destination. We value curious and creative individuals who appreciate connecting with like-minded guests and are dedicated to creating memorable experiences.

Commitment to Diversity

Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are valued and celebrated, recognizing that our greatest strength lies in the rich blend of culture, talent, and experiences within our global team. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.