BCM Officer

About Foodics

Foodics, established in 2014, is a leading restaurant management ecosystem and payment technology provider. Headquartered in Riyadh, the company operates with offices across five countries, including the UAE, Egypt, Jordan, and Kuwait, serving customers and partners in over 35 countries globally. Foodics has processed over 6 billion orders and has secured three rounds of funding, with the latest raising $170 million, marking it as one of the fastest-growing SaaS companies in the MENA region.

The Role of BCM Officer

Foodics is seeking a BCM Officer with 2-5 years of experience, specializing in IT and Disaster Recovery (DR). This full-time role involves supporting, maintaining, and enhancing the Business Continuity Management (BCM) and IT resilience framework. The BCM Officer will coordinate DR activities, support BCM lifecycle processes, and collaborate with IT, Information Security, and business stakeholders to ensure the organization's ability to respond to and recover from disruptions. The role includes involvement in DR planning and testing, business impact analysis, risk assessments, and regulatory compliance, acting as a liaison between technical teams and business units.

Key Responsibilities

• Support the implementation and maintenance of Business Continuity Management (BCM) and IT Disaster Recovery (DR) frameworks.
• Coordinate and support DR planning, testing, and execution in collaboration with IT and technology teams.
• Assist in conducting Business Impact Analysis (BIA) and risk assessments across business and IT functions.
• Monitor and track BCM and DR action plans, ensuring timely closure and reporting to management.
• Support the development, review, and maintenance of BCP and DR documentation, including recovery strategies and procedures.
• Participate in BCM and DR tests, exercises, and simulations, and support post-test reviews and improvement actions.
• Liaise with internal stakeholders to ensure BCM and DR requirements are clearly understood and implemented.
• Support regulatory, audit, and internal assessment requirements related to BCM and IT resilience.
• Prepare BCM and DR reports, dashboards, and metrics for management and committee reporting.

Required Qualifications and Skills

• Strong understanding of DR technologies, IT infrastructure, and application recovery concepts.
• Good knowledge of BCM lifecycle activities including BIA, risk assessment, strategy development, and testing.
• Familiarity with regulatory requirements (*, SAMA) related to BCM, DR, and operational resilience.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
• Ability to work effectively in a fast-paced, evolving environment and manage multiple priorities.

• Requirements

  • Requires 2-5 Years experience