BCM Officer

About Foodics

Foodics, established in 2014, is a leading restaurant management ecosystem and payment technology provider. Headquartered in Riyadh, Saudi Arabia, the company operates across 5 countries, including UAE, Egypt, Jordan, and Kuwait, serving customers and partners in over 35 countries globally. Foodics has processed over 6 billion orders and has secured three rounds of funding, with the latest raising $170 million, marking it as one of the rapidly evolving SaaS companies in the MENA region.

The Role

Foodics is seeking a BCM Officer with a strong IT and Disaster Recovery (DR) background. This full-time position is based in Riyadh, Riyadh Province. The BCM Officer will support, maintain, and enhance the company's Business Continuity Management (BCM) and IT resilience framework. The role involves coordinating DR activities, supporting BCM lifecycle processes, and collaborating with IT, Information Security, and business stakeholders to ensure the organization's ability to respond to and recover from disruptions.

Key Responsibilities

• Support the implementation and maintenance of BCM and IT Disaster Recovery (DR) frameworks.
• Coordinate and support DR planning, testing, and execution in collaboration with IT and technology teams.
• Assist in conducting Business Impact Analysis (BIA) and risk assessments across business and IT functions.
• Monitor and track BCM and DR action plans, ensuring timely closure and reporting to management.
• Support the development, review, and maintenance of BCP and DR documentation, including recovery strategies and procedures.
• Participate in BCM and DR tests, exercises, and simulations, and support post-test reviews and improvement actions.
• Liaise with internal stakeholders to ensure BCM and DR requirements are clearly understood and implemented.
• Support regulatory, audit, and internal assessment requirements related to BCM and IT resilience.
• Prepare BCM and DR reports, dashboards, and metrics for management and committee reporting.

Qualifications and Experience

• 2-5 years of experience in Business Continuity Management and IT Disaster Recovery.
• Strong background in IT and Disaster Recovery.
• Ability to act as a bridge between technical teams and business units.
• Experience in DR planning and testing, business impact analysis, risk assessments, and regulatory compliance.

Work Environment

Foodics fosters an inclusive and diverse culture that encourages innovation and flexibility. The company offers competitive compensation packages and prioritizes personal development through regular training and an annual learning stipend. The team comprises over 700 employees of more than 40 nationalities working in 14 countries.