Bengali Team Lead

About the Role

SME Careers, a subsidiary of SuperAnnotate, is seeking a Bengali Quality Assurance Lead (QAL) for a remote, hourly contract position in Saudi Arabia. This role involves overseeing quality, consistency, and trainer performance across Bengali AI training projects. The QAL will review AI-generated Bengali content and work from trainers and QAs, evaluating output against project guidelines and providing precise feedback to ensure adherence to quality standards.

Role Context and Impact

As a Bengali Quality Assurance Lead, you will assess work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and adherence to project-specific rubrics. This position requires strong Bengali and English language skills, meticulous attention to detail, and structured communication abilities. Your leadership will directly contribute to improving AI models by ensuring Bengali training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations.

Key Responsibilities

• Conduct quality monitoring by spot-checking Bengali items, identifying quality issues, providing ongoing feedback, and escalating critical concerns.
• Communicate updates to trainers and QAs regarding new item guidelines, project changes, workflow adjustments, and quality expectations.
• Respond promptly and clearly to trainer/QA questions, particularly concerning Bengali wording, register, translation fidelity, cultural context, and regional usage.
• Manage trainer/QA activation by contacting inactive contributors, encouraging participation, tracking follow-ups, and flagging availability issues.
• Create and maintain Bengali project documentation, including style guides, trackers, FAQs, quality notes, examples, and onboarding materials.
• Schedule and conduct onboarding and training calls for trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Bengali-specific style requirements.
• Ensure consistent application of Bengali language guidelines and understanding of project updates among all trainers and QAs.
• Identify recurring quality gaps, propose workflow improvements, and assist in building scalable QA processes for Bengali-language projects.

Qualifications and Experience

• 2-5 years of relevant experience.
• Strong proficiency in both Bengali and English languages.
• Demonstrated attention to detail.
• Ability to manage quality workflows across remote teams.

Application Process

The selection process for this role includes an AI interview, a domain-specific task, and an interview with a recruiter.