Quality specialist Jobs in Dammam

Join SRG as a Quality Officer!
We are seeking a dedicated Quality Officer to ensure that all factory products, including traffic signs and related components, meet stringent quality standards and specifications set by local and international authorities, including Saudi Aramco.

Key Responsibilities:

• Supervise the implementation of quality management systems such as ISO 9001 or Aramco-approved systems.
• Inspect raw materials to ensure compliance with specifications and approvals before production begins.
• Conduct routine quality tests on various processes including painting, reflective printing, welding, and assembly, documenting results as per Aramco requirements.
• Monitor final inspection programs to ensure that products meet Aramco standards before delivery.
• Prepare and submit quality control reports to relevant internal and external parties.
• Issue Non-Conformance Reports (NCRs) and recommend corrective actions according to Aramco procedures.
• Participate in internal and external audits conducted by Aramco quality teams.
• Ensure calibration of all inspection and measuring equipment is maintained and certified.
• Train technicians and workers on quality requirements and standards approved by Aramco.
• Ensure compliance with occupational health and safety standards.

Qualifications and Experience:

• Bachelor’s degree or diploma in Industrial Engineering, Quality Engineering, or a related field.
• A minimum of 3 years’ experience in quality control, particularly in metal or traffic sign manufacturing.
• Must possess Aramco Approved QA/QC Inspector certification.
• Strong knowledge of local and international standards including SASO, ASTM, and ISO.
• Proficient in English (both spoken and written) for report creation.
• Strong skills in MS Office (Excel, Word, PowerPoint).

Personal Skills:

• High attention to detail and accuracy.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively with multicultural teams.
• Strong organizational skills and the ability to work under pressure.

Join our team as a Quality Specialist at Tamimi Commercial! We are seeking a dedicated professional responsible for monitoring and maintaining product and service quality standards to enhance customer satisfaction and ensure compliance with regulatory and company standards.

Key Responsibilities:

• Quality Monitoring & Inspection: Perform regular checks on commercial products and services, ensuring they meet company quality standards and specifications. Collaborate with suppliers and vendors to address quality concerns.
• Customer Complaint Handling: Investigate and analyze customer complaints related to product quality or service. Identify root causes and work with relevant teams to implement corrective actions to prevent recurrence.
• Documentation & Compliance: Ensure all documentation related to quality standards, audits, and corrective actions is accurately maintained. Support compliance with applicable regulations, industry standards, and company policies.
• Process Improvement: Support continuous improvement initiatives by analyzing data, identifying areas for enhancement, and suggesting process adjustments to improve efficiency, reduce costs, and increase customer satisfaction.
• Supplier & Vendor Management: Work closely with the purchasing team to assess and monitor supplier quality performance, ensure supplier compliance with company standards, and support supplier audits.
• Training & Support: Provide training to the employees and support teams on quality standards, policies, and procedures. Promote a quality-focused culture across departments to enhance awareness and commitment.

Key Performance Indicators (KPIs):

• Customer Complaint Resolution Time: Achieve an average resolution time of 7 working days for customer complaints.
• Product Return Rate: Maintain a product return rate of X% (set by management) or below.
• Compliance Rate: Ensure 100% compliance with regulatory and company quality standards.
• Supplier Quality Compliance: Achieve X% (set by management) of suppliers meeting company quality standards consistently.
• Process Improvement Initiatives: Successfully implement X (set by management) quality improvement initiatives per year.

Minimum Qualifications:

• Education: Diploma or bachelor’s degree in a related field.
• Experience: Minimum 1-2 years of experience in quality assurance, compliance, or a similar role in a commercial or retail environment.
• Certifications: Certification as a Certified Quality lead audit, Certified Quality Technician, or similar is preferred.

Knowledge, Skills, and Abilities:

• Technical Knowledge: Familiarity with quality management systems (QMS), ISO standards, and data analysis tools.
• Skills: Strong analytical skills, problem-solving, and attention to detail with the ability to work across various departments.
• Abilities: Capable of managing multiple tasks effectively and working in a fast-paced commercial environment.

Language & Communication Skills:

• Language Requirements: Fluent in English; proficiency in additional languages is a plus.
• Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with internal teams and external partners.