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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Join Our Team as a Quality Officer!
At Ninja 🥷🏽 نينجا, we're on a mission to redefine delivery service in Saudi Arabia. We are seeking a skilled Quality Officer to oversee quality operations across warehouse and supply chain activities. The ideal candidate will ensure full compliance with company standards and regulatory guidelines while driving a culture of accuracy, safety, and continuous improvement.

Key Responsibilities:
  • Lead and develop the quality team, oversee daily activities, and ensure operational efficiency.
  • Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards.
  • Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA).
  • Develop, update, and maintain SOPs, work instructions, and quality documentation.
  • Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow.
  • Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools.
  • Conduct internal audits and ensure alignment with ISO and other relevant standards.
  • Maintain accurate records of inspections, test results, and quality incidents.
  • Prepare and present quality performance reports, trends, and risk assessments to management.
  • Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier compliance.

Requirements:
  • 2+ years of experience in quality assurance/control, with at least 1 year in a leadership role.
  • Practical experience in warehouse or supply chain quality operations.
  • Strong leadership and team-development skills.
  • Solid knowledge of quality standards, SOPs, CAPA, and auditing practices.
  • Excellent analytical, problem-solving, and communication abilities.
  • Proficiency in quality tools and MS Office applications.
  • Ability to work in a fast-paced environment and manage multiple priorities.

Requirements

  • Requires 2-5 Years experience

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