Cluster Sales Coordinator Saudi national📣 Job Ad

About the Role

St. Regis is seeking a Cluster Sales Coordinator, a full-time position open to Saudi nationals with 0-1 years of experience. This role involves providing comprehensive administrative and operational support to the Sales & Marketing department, ensuring efficient sales processes and maintaining strong client relationships.

Key Responsibilities

• Perform general office duties including filing, sending emails, typing, faxing, and copying to support Sales & Marketing operations.
• Prepare sales-related documents such as proposals, contracts, and banquet event orders throughout the sales process.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques to maximize revenue while maintaining guest loyalty.
• Enter, retrieve, reconcile, and verify information (*, commissions, leads, third parties) using sales software.
• Answer guest questions regarding property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to respond to inquiries and requests.

Operational Standards and Conduct

• Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address service needs, and express genuine appreciation.
• Communicate professionally and clearly, prepare and review written documents accurately, and use appropriate telephone etiquette.
• Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.
• Comply with quality assurance expectations and standards.

Qualifications and Experience

• 0-1 years of relevant experience.
• Ability to perform general office duties and support sales processes.
• Proficiency in preparing sales-related documents.
• Experience with sales software for data entry and verification.

Physical Requirements

• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Additional Duties

The Cluster Sales Coordinator will perform other reasonable job duties as requested by supervisors, contributing to the overall efficiency and success of the sales team.