Director of Spa and Wellness📣 Job Ad

About the Role

Accor is seeking a Director of Spa and Wellness to lead the vision, experience, and operational excellence of Tierra Santa Healing House – The Red Sea. This full-time role focuses on curating transformative wellness journeys inspired by South American traditions, blending ancient healing rituals, shamanic practices, indigenous ingredients, energetic practices, and longevity science. The Director will ensure the facility operates to the highest standards, positioning Tierra Santa Healing House as a signature wellness destination within FAENA The Red Sea.

Key Responsibilities

• Champion the Tierra Santa Healing House philosophy, setting the strategic wellness vision and ensuring alignment with Faena brand standards.
• Lead, inspire, and mentor a multidisciplinary team of therapists, healers, technicians, and wellness specialists.
• Oversee daily operations of the spa, hammam, wet areas, treatment rooms, consultation spaces, and wellness programs.
• Maintain high standards of cleanliness, safety, ambience, and ritual-based service delivery.
• Implement operating procedures, treatment protocols, and service rituals reflecting Tierra Santa’s holistic and South American–inspired identity.
• Curate a world-class menu of therapies incorporating shamanic wisdom, energy healing, somatic practices, indigenous ingredients, and advanced technology.
• Design and evolve personalised wellness journeys, longevity programs, and seasonal rituals.
• Monitor guest satisfaction, lead continuous improvement, and elevate experience touchpoints.
• Develop and manage departmental budgets, revenue forecasts, cost controls, and performance KPIs.
• Drive financial success through treatment optimisation, retail strategy, membership initiatives, and programming innovation.
• Recruit, train, and develop spa, wellness, and holistic practitioners, ensuring technical excellence and Faena-level emotional hospitality.
• Collaborate with medical consultants, longevity experts, and brand partners to evolve the wellness portfolio.
• Ensure compliance with regulatory standards, health and safety guidelines, and Faena brand requirements.

Qualifications and Experience

• Minimum of 5–7 years of senior leadership experience in luxury or lifestyle wellness operations across spa, fitness, or recreation within a 5-star resort or standalone wellness brand.
• Proven track record in managing multi-outlet or large-scale wellness facilities, including spa operations and health club management.
• A degree or diploma in Spa Management, Hospitality, Health & Wellness, or a related field is preferred.

Skills and Attributes

• Ability to foster a culture of creativity, authenticity, emotional hospitality, and transformative guest experiences.
• Strong understanding of global wellness and longevity trends.
• Proficiency in budget management, revenue forecasting, and cost control.
• Demonstrated leadership in team development and training.

Work Environment

This role is based at Tierra Santa Healing House – The Red Sea, operating within a luxury resort setting. The Director will work in a dynamic environment focused on delivering high-quality, ritual-based wellness services and experiences.

Application Process

Candidates meeting the specified requirements are encouraged to apply for this leadership position at Accor.