F&B Host / Hostess (Saudi National)

About SLS The Red Sea

SLS The Red Sea, part of Ennismore’s lifestyle portfolio, is a destination located on the Red Sea coast. The resort features 150 keys, five Food & Beverage venues, and a spa. It aims to provide a blend of dining, entertainment, and relaxation experiences for guests.

Role Summary

As an F&B Host/Hostess (Saudi National) at SLS The Red Sea, you will be responsible for creating the initial guest impression and facilitating dining experiences. This full-time position involves welcoming, guiding, and assisting guests, managing guest flow, and handling reservations to ensure service standards are met. The role requires 0-1 years of experience.

Key Responsibilities

• Welcome and engage guests in a professional manner, adhering to SLS service standards.
• Manage guest seating, table allocations, and dining flow based on reservations and walk-in guests.
• Coordinate with the service team to accommodate guest requests.
• Maintain knowledge of menus, special events, seating arrangements, and guest preferences.
• Handle guest inquiries, feedback, and concerns professionally, escalating when necessary.
• Maintain an organized host stand and reception area throughout service.
• Manage reservations accurately using restaurant reservation systems, including guest details and seating plans.
• Confirm reservation information and communicate updates to relevant team members.
• Answer phone calls professionally and assist guests with inquiries and bookings.
• Coordinate with the kitchen, service, and bar teams to support efficient service flow.
• Assist with side duties such as menu preparation, table resets, and maintaining the entrance area.
• Maintain SLS grooming and appearance standards.
• Follow all health, safety, hygiene, and company service standards.
• Contribute to a positive team environment through collaboration and effective communication.

Candidate Requirements

• 0-1 years of experience in a similar role.
• Ability to provide guest experiences through warm welcome and assistance.
• Proficiency in managing guest flow, reservations, and seating arrangements.
• Strong communication skills for interacting with guests and team members.
• Commitment to maintaining service excellence and genuine hospitality standards.

Work Environment

This role operates within the Food & Beverage team at SLS The Red Sea. It requires close collaboration with various departments to ensure smooth front-of-house operations and guest satisfaction.

Application Process

Accor is seeking dedicated Saudi National candidates for this F&B Host/Hostess position. We invite qualified individuals to apply.