Kids Club Attendant

About the Role

St. Regis is seeking a Kids Club Attendant for a full-time position. This role is central to facilitating recreation activities across the property, providing guests with information on available facilities, and ensuring a safe and enjoyable environment. The Kids Club Attendant will serve as a key resource for recreation activities, encouraging guest participation and promoting facility rules and regulations.

Key Responsibilities

• Serve as a primary resource for all recreation activities, including pools, beach, entertainment zones, fitness centers, and child activity centers.
• Provide guests with comprehensive information regarding available recreation facilities and activities.
• Encourage, recruit, register, and schedule guests for participation in various recreation activities.
• Promote a fun and relaxing atmosphere while ensuring adherence to safety rules and regulations for all facilities.
• Observe activities within recreational facilities and respond appropriately to emergencies in accordance with local operating procedures.
• Provide cashier services for point-of-sale transactions within recreation facilities.
• Assist in hosting private functions, group activities, and events within recreation facilities.
• Identify situations where guests may be unable to safely participate in an activity and inform supervisors or managers.
• Provide immediate assistance to injured guests until emergency medical services arrive.
• Maintain cleanliness and order of recreational facilities, equipment, and supplies.
• Report accidents, injuries, and unsafe work conditions to management and complete required safety training and certifications.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.

Operational Duties and Professional Conduct

• Adhere to company policies and procedures, ensuring a clean and professional appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs, including assisting individuals with disabilities.
• Communicate clearly and professionally, including answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support team goals.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in various formats and inspect tools, equipment, or machines for defects.
• Enter and locate work-related information using computers and/or point-of-sale systems.

Physical Requirements

• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Capability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds independently, and objects exceeding 25 pounds with assistance.
• Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to navigate narrow, confined, or elevated spaces, as well as sloping, uneven, or slippery surfaces, and stairs/service ramps.
• Capacity to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Certifications

• Education: High school diploma or * equivalent is preferred.
• Experience: 0-1 year of related work experience is required, with no supervisory experience needed.
• Required Certifications: CPR Certification, First Aid Certification, and any certification or training required by local and state agencies for recreation equipment.

Application Information

This is a full-time position. Salary details will be discussed during the interview process.