Mgr Sales I

About the Role

St. Regis Hotels & Resorts is seeking a Mgr Sales I to join its team in the Red Sea region. This full-time position is responsible for actively recruiting and managing sales opportunities. The role focuses on ensuring timely and proper business operations to deliver services effectively, assisting in all daily sales-related activities, and building value-based, long-term customer relationships to achieve sales targets. The successful candidate will be expected to meet individual sales goals.

Key Responsibilities

• Collaborate with external sales channels to ensure sales efforts are coordinated and complementary.
• Build and strengthen relationships with existing and new customers to secure future bookings through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to enhance and expand the customer base for sales opportunities.
• Manage and build relationships with key internal and external stakeholders.
• Provide accurate, comprehensive, and effective turnover to banquet management.
• Participate in sales calls with team members to acquire new business or close deals.
• Execute and support operational aspects of booking business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve individual and hotel revenue goals.
• Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
• Identify optimal opportunities for the hotel based on market conditions and needs.
• Understand the hotel's primary target customers and service expectations, serving them by understanding their business, issues, and concerns to provide better business solutions.

Customer Service Excellence

• Support company service and relationship strategies to improve customer loyalty by delivering excellent service in every customer experience.
• Serve customers to increase market share.
• Execute and support the company's customer service standards.
• Provide excellent customer service consistent with the company's daily service basic principles.
• Set a positive example for customer relations.
• Interact with guests and obtain feedback on product quality and service levels.

Qualifications and Experience

• Two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 3 years of experience in sales and marketing or a related professional area.
• Alternatively, a four-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 1 year of experience in sales and marketing or a related professional area.
• A minimum of 2-5 years of relevant experience is required for this role.

Application Information

This is a full-time position with salary details not disclosed. Qualified candidates are encouraged to apply.