Executive Assistant

About Le Méridien Hotels & Resorts

Le Méridien Hotels & Resorts is seeking a Full-time Executive Assistant to join its team in Al Khobar, Eastern, Saudi Arabia. This role is integral to supporting the efficient operations of the hotel by providing comprehensive administrative assistance.

The Executive Assistant Role

The Executive Assistant provides direct support to the General Manager and their team, managing a diverse range of administrative responsibilities. This position ensures effective communication and operational flow, handling tasks from correspondence to problem resolution for both employees and guests.

Core Administrative Responsibilities

• Assist managers in the preparation of various reports and presentations.
• Support the design and preparation of statistical reports as required.
• Attend, transcribe, and distribute minutes for staff, executive committee, and department meetings.
• Create new files and maintain existing records, including specific giveaway and donation files.
• Provide general administrative support to managers and the department.
• Assist in making reservations as needed.

Communication and Service Excellence

• Compose, produce, and sign correspondence on routine matters.
• Produce and distribute correspondence as required.
• Answer department phones and act as a receptionist for the manager and other department members, providing assistance to callers.
• Sort and distribute incoming mail.
• Provide services that are above and beyond for customer satisfaction and retention.
• Manage day-to-day operations, ensuring quality standards are met and customer expectations are fulfilled.

Operational Support and Problem Solving

• Ensure VIP amenity requests from the General Manager/Director of Operations are handled in a timely manner.
• Sign for managers and release documents with specific permission.
• Communicate the importance of safety procedures, detailing codes, ensuring employee understanding, and monitoring related processes.
• Analyze information and evaluate results to choose the best solutions and solve problems.
• Attend meetings to plan, organize, prioritize, coordinate, and manage activities.
• Collaborate with colleagues to gather necessary information for managing projects, achieving goals, and resolving problems.
• Inform and/or update executives and peers on relevant information promptly.

Required Experience

Candidates for this Executive Assistant position are required to have 0-1 years of relevant experience. The ideal candidate will demonstrate strong organizational capabilities, attention to detail, and a proactive approach to administrative and support tasks.