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Join HCLTech as a Business Analyst!
We are looking for a Saudi national to take on a vital role in our IT department. As a Business Analyst, your primary responsibility will be to create, maintain, and organize comprehensive technical documentation for a variety of IT systems, processes, and procedures. This position is critical in ensuring that IT operations are well-documented and understood by all relevant stakeholders, including IT staff, end-users, and management.

Key Responsibilities:

• Develop and maintain various technical documents, including policy and compliance documents, process documentation, system architecture diagrams, and user manuals.
• Collaborate with IT Operations engineers and subject matter experts to gather information.
• Translate complex technical information into easily understandable language.
• Proofread and edit documents for clarity and adherence to company style guides.
• Conduct regular audits of existing documentation to ensure accuracy.

Requirements:

• Saudi national with 4-10 years of overall experience, including 4-7 years in a relevant field.
• Minimum bachelor’s degree.
• Excellent written and verbal communication skills in both English and Arabic.
• Strong understanding of IT operations concepts.
• Proven experience documenting IT infrastructure and systems.
• Proficiency with documentation tools and experience with diagramming tools.

Join Squadio as a Senior Business Analyst!

Squadio is a global remote-first IT service provider headquartered in Riyadh, KSA. We are seeking a passionate and skilled Senior Business Analyst to bridge the gap between our clients' IT needs and our business objectives.

Key Responsibilities:

• Define configuration specifications and business analysis requirements.
• Perform quality assurance to ensure optimal product performance.
• Define reporting and alerting requirements.
• Develop and maintain relationships with partners to enhance integrations.
• Assist in designing, documenting, and maintaining system processes.
• Identify common technical issues and provide insights to the product team.
• Communicate key insights and findings to internal teams.

Requirements:

• 6-8 years of experience as a Business Analyst.
• Degree in IT or Computer Science.
• Proven experience in eliciting requirements and performing testing.
• Strong background in data analysis and visualization techniques.
• Proficient in writing SQL queries.
• Native Arabic speaker with strong communication skills.

Apply now and become part of a dynamic team that values innovation and collaboration!

Join our Team as a Business Analyst – ServiceNow!
We are seeking a driven and experienced Business Analyst to join Datamatics Technologies in Riyadh, Saudi Arabia. This role is perfect for those with a passion for technology and business processes, looking to make an impact in a dynamic environment.

About the Role:
The Business Analyst will work on ServiceNow implementations, bridging the gap between business stakeholders and technical teams. You will play a crucial role in ensuring that requirements are accurately documented and translated into effective solutions. This position requires strong analytical skills, excellent communication, and a deep understanding of complex business processes.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Conduct stakeholder meetings, workshops, and discovery sessions.
• Translate business needs into clear functional and technical specifications.
• Prepare documentation including BRD, FRD, user stories, and process flows.
• Work alongside ServiceNow developers to design suitable solutions.
• Support Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
• Collaborate with QA teams to define test cases and validate solutions.
• Participate in User Acceptance Testing (UAT) and obtain business sign-off.
• Identify opportunities for process automation and optimization using ServiceNow.

Required Skills & Experience:

• Minimum 5+ years of experience as a Business Analyst.
• Proven experience with ServiceNow projects or implementations.
• Strong understanding of requirement gathering and documentation techniques.
• Experience creating BRDs, FRDs, User Stories, and workflow diagrams.
• Knowledge of Agile and Waterfall methodologies.
• Strong stakeholder management and communication skills.

Preferred Qualifications:

• ServiceNow certifications (CSA, CIS, or related).
• Experience working with ITSM, ITOM, HRSD, or enterprise workflow systems.
• Exposure to digital transformation or automation initiatives.
• Ability to work in fast-paced, multicultural environments.