Housing Supervisor

About Basiqat by Mantis

Basiqat by Mantis is an upcoming luxury eco-resort located in Riyadh, Saudi Arabia, operating under Mantis, which is part of the Accor Group. Currently in its pre-opening phase, the resort is preparing to offer a distinctive hospitality experience that integrates luxury, nature, sustainability, and authentic local culture. As a member of the global Accor family, the resort is committed to creating exceptional guest experiences and fostering an inclusive and collaborative workplace.

The Role of Housing Supervisor

Basiqat by Mantis is seeking a Housing Supervisor to join its pre-opening team in Riyadh. This full-time role involves overseeing the daily operations of Heartist (employee) accommodation facilities. The successful candidate will ensure a safe, clean, comfortable, and well-maintained living environment, adhering to company policies, applicable Saudi Arabian regulations, and Accor standards. As a key member of the People & Culture team, the Housing Supervisor will be essential in preparing employee accommodation for the resort's opening, managing allocations, maintaining records, and supporting Heartist welfare.

Key Responsibilities

• Supervise daily operations of employee accommodation facilities, ensuring compliance with established policies and procedures.
• Manage room allocations, occupancy records, check-ins, check-outs, and accommodation transfers, aligning with entitlements and operational requirements.
• Maintain accurate and updated accommodation records, room inventories, and occupancy reports.
• Conduct regular inspections of accommodation rooms and common areas to ensure standards of cleanliness, safety, hygiene, and comfort.
• Monitor the condition and proper use of accommodation furniture, fixtures, equipment, and shared facilities.
• Ensure Heartists understand and comply with accommodation rules, regulations, and community living standards.

Pre-Opening Duties

• Support the setup and operational readiness of Heartist accommodation facilities prior to the resort's opening.
• Coordinate with the People & Culture Manager to establish accommodation allocation plans based on manpower and recruitment schedules.
• Assist in developing accommodation policies, housing guidelines, check-in procedures, and room allocation systems.
• Coordinate the preparation of accommodation rooms, furniture, equipment, linens, and essential supplies before employee arrivals.
• Collaborate with Engineering, Housekeeping, Purchasing, and external service providers to ensure facilities are ready for occupancy.
• Maintain a pre-opening housing readiness checklist and monitor outstanding requirements.
• Coordinate accommodation arrangements for newly recruited Heartists in line with their joining dates.
• Identify potential accommodation shortages, maintenance concerns, and operational risks, escalating them to the People & Culture Manager.
• Support the establishment of accommodation inventory controls, inspection schedules, and maintenance reporting procedures.

Qualifications and Experience

Candidates should possess strong organizational skills, attention to detail, and a proactive approach to accommodation management, facility coordination, and employee relations. A minimum of 0-1 year of experience in a relevant field is required for this position.

Application Process

We are seeking passionate and dedicated professionals to join our pre-opening team and contribute to the successful launch of this unique destination.