Relationship Manager

About the Role

Cartrack Middle East is seeking a Relationship Manager to join their team in Riyadh, Saudi Arabia. This full-time position involves understanding client business objectives, developing strategic recommendations, and ensuring high levels of customer satisfaction. The role focuses on identifying and pursuing new sales prospects while maintaining strong relationships with existing clients.

Role Overview

The Relationship Manager will be responsible for deeply understanding clients' business objectives and challenges to formulate strategic recommendations. This includes discovering and tracking new sales prospects, negotiating deals, and ensuring overall customer satisfaction. The position requires a proactive approach to sales and a commitment to achieving set targets.

Key Responsibilities

• Identify business opportunities by establishing contacts with fleet customer prospects and analyzing sales options.
• Acquire new customers and maintain strong relationships with existing clients.
• Proactively identify and pursue sales opportunities.
• Achieve monthly and quarterly sales targets.
• Present demonstrations on Karooooo products and services.
• Update CRM reports daily and achieve weekly CRM targets for calls, leads, and meetings.
• Explore creative ways and identify opportunities to sell or promote products and services.
• Provide excellent customer service.
• Prepare reports by collecting, analyzing, and summarizing information.
• Perform other duties as assigned by the General Manager.

Required Experience

• Candidates should have 2-5 years of relevant experience in a relationship management or sales role.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, focusing on client engagement and sales within the fleet customer sector.

Application Process

Interested candidates are encouraged to apply to join Cartrack Middle East and contribute to their client relationship and sales objectives.