CMM Engineer (Card Merchant Management)

About the Role

Sisco is seeking a CMM Engineer (Card Merchant Management) to join a reputed organization in the Banking / FinTech sector. This full-time position is based in Riyadh and requires 5-10 years of professional experience. The role focuses on managing and supporting the ACI CMM platform within a dynamic banking and payments environment.

Key Responsibilities

• Manage, configure, support, and troubleshoot the ACI CMM (Card Merchant Management) platform within banking/payment environments.
• Support the complete merchant acquiring lifecycle, including merchant onboarding, configuration, pricing, fee structures, transaction processing, and settlement.
• Manage and troubleshoot end-to-end settlement and reconciliation workflows for merchant acquiring transactions.
• Develop, optimize, and troubleshoot database components using Oracle Database, SQL, and PL/SQL.
• Perform application and operational support activities within Linux/Unix environments.
• Integrate merchant acquiring/payment systems with payment switches such as Postilion, core banking platforms such as T24, and middleware systems.
• Investigate transaction, settlement, reconciliation, and interface issues across interconnected payment platforms.
• Coordinate with banking, payments, infrastructure, database, and integration teams to maintain reliable CMM operations.

Required Qualifications and Experience

• Minimum of 7+ years of professional experience in production support and troubleshooting within banking/payment environments.
• Substantial hands-on experience in the Banking / FinTech and Merchant Acquiring domain.
• Strong understanding of payment transaction flows and interface dependencies.
• Experience working across merchant acquiring, payment switching, core banking, and settlement systems.

Technical Skills and Expertise

• ACI CMM Platform Expertise: Strong hands-on expertise with the ACI Card Merchant Management platform is mandatory.
• Merchant Acquiring: Strong understanding of POS acquiring lifecycle, merchant onboarding, merchant configuration, pricing, and fee structures.
• Settlement & Reconciliation: Strong knowledge of end-to-end merchant settlement and reconciliation workflows.
• Oracle / SQL / PL-SQL: Strong experience querying, troubleshooting, and supporting Oracle-based payment applications.
• Payment System Integration: Experience integrating payment platforms with Postilion or similar payment switches, T24/core banking systems, and middleware.

Application Process

Candidates who meet the above requirements are encouraged to apply. Positions are limited, and early applications are recommended.