Commercial Education Manager MEA Johnson & Johnson MedTech

About Johnson & Johnson MedTech

At Johnson & Johnson, the focus is on healthcare innovation to address complex diseases, develop smarter and less invasive treatments, and provide personalized solutions. The company leverages expertise in Innovative Medicine and MedTech to deliver healthcare solutions. Johnson & Johnson is committed to an inclusive work environment that respects diversity and recognizes the merit of its employees, guided by Our Credo.

The Surgery team within Johnson & Johnson MedTech develops next-generation, less invasive, and more personalized treatments. This team delivers surgical technologies and solutions to healthcare professionals globally, contributing to the effective treatment of conditions such as obesity, cardiovascular disease, and cancer.

Role Overview: Commercial Education Manager - MEA

Johnson & Johnson MedTech is seeking a Commercial Education Manager - MEA to be based in Riyadh, Saudi Arabia. This full-time role is responsible for developing and executing the regional commercial capability strategy. The objective is to build a high-performing, customer-centric organization by ensuring sales, marketing, distributor, and commercial teams possess the necessary knowledge, skills, and behaviors to achieve business objectives and deliver customer value. The position requires 8-10 years of experience.

Key Responsibilities

• Develop and execute a regional commercial education and capability-building strategy aligned with business priorities.
• Identify capability gaps across sales, marketing, distributor, and leadership teams.
• Create annual learning plans supporting strategic growth initiatives, product launches, market expansion, and organizational transformation.
• Establish competency frameworks and learning pathways for commercial roles.
• Design and deliver training programs focused on embedding recognized sales methodologies and commercial excellence frameworks.
• Support field coaching programs to improve selling effectiveness and customer interactions.
• Lead onboarding programs for new commercial employees.
• Create structured development pathways for sales representatives, sales managers, marketers, and commercial leaders.
• Develop certification programs to ensure competency and readiness.
• Support succession planning through targeted capability development initiatives.
• Design engaging learning experiences using a blend of classroom, virtual, digital, and experiential learning methodologies.
• Facilitate regional workshops, leadership programs, sales meetings, and capability-building events.
• Leverage modern learning technologies and digital platforms to enhance learner engagement and scalability.
• Create and maintain high-quality learning content and educational resources.
• Partner with Marketing and Medical Affairs to ensure commercial teams are prepared for new product launches and portfolio updates.
• Develop launch readiness training programs and certification requirements.
• Ensure field teams can effectively communicate product value propositions and clinical benefits.
• Collaborate with sales leaders to build a coaching culture across the organization.
• Conduct field observations and training needs assessments.
• Support managers in developing coaching capabilities and performance improvement plans.
• Use customer feedback and performance data to identify development opportunities.
• Partner with regional and country leadership teams to align learning priorities with business objectives.
• Work closely with Human Resources to support talent development initiatives.
• Collaborate with Global Education and Commercial Excellence teams to localize and deploy global programs.
• Coordinate with Compliance, Regulatory, and Medical Affairs to ensure training content meets all applicable standards.
• Establish learning metrics and capability dashboards.
• Monitor training effectiveness through assessments, certifications, field observations, and business performance indicators.
• Measure the impact of learning initiatives on commercial outcomes.
• Continuously refine programs based on participant feedback and business needs.

Partnerships and Collaboration

This role involves close collaboration with Commercial Leadership, Marketing, Professional Education, Human Resources, Medical Affairs, and Global Learning teams. The objective is to design and implement training programs that accelerate onboarding, strengthen selling capabilities, improve product expertise, and drive consistent commercial execution across the Middle East and Africa region.

Travel Requirements

Regional and international travel up to 40–50% is required to support training delivery, field coaching, leadership development, and capability-building initiatives.

Application Information

This role may be posted under different requisition numbers in various countries to comply with local requirements. Candidates are encouraged to apply to postings that align with their preferred location(s).