Recreation Assistant📣 إعلان

About the Recreation Assistant Role

Key Facilities Management Intl. Saudia is seeking a Recreation Assistant to join their team in Riyadh, Al Saudia. This full-time position is designed for candidates with 0-1 years of experience, focusing on supporting the daily operations of recreational facilities and sporting activities. The role also involves acting as a Recreation Supervisor to cover vacations and absences as required.

Key Operational Responsibilities

• Comply with all Misk City & KeyFM policies, standing orders, employee code of conduct, and health and safety management systems.
• Perform all duties safely, adhering to risk assessments and facility SOP’s.
• Handle customer inquiries and ensure adherence to customer care standards.
• Monitor cleaning, safety, and the general wellbeing of users and facilities, ensuring rules are followed.
• Supervise sporting activities and provide coaching or instruction as required.
• Prepare, recover, and ensure the safety of equipment for both sporting and non-sporting activities.
• Assist the Recreation Team in preparing and delivering events on schedule.
• Support the safe operation of sports facilities, buildings, and storage areas.
• Assist with opening and closing site facilities and ensure smooth session changeovers.
• Perform front-of-house and reception duties when needed.
• Liaise with the public, recreation staff, sports staff, and event teams.

Supervisory and Site Management Duties

When acting as Recreation Supervisor, the assistant will undertake additional responsibilities, including:

• Managing the opening and closing of buildings and facilities.
• Addressing customer inquiries and upholding customer care standards.
• Supervising cleaning, safety, security, and general user wellbeing, ensuring compliance with rules and regulations.
• Completing administrative tasks such as reporting, document updates, and compliance check sheets.
• Assisting the Recreation Operations Manager in planning and delivering events.
• Overseeing the setup, dismantling, and safe storage of equipment for activities.
• Reporting any faults, damage, or potential service disruptions and escalating issues with equipment or building conditions.

Sports Development and Customer Engagement

• Support the monitoring of sporting activities taking place at the facilities.
• Collaborate with the Sports Coordinator to organize leagues, tournaments, community days, and multi-sport events, fostering Misk community engagement.
• Actively assist with customer service, taking a lead in day-to-day operations to ensure high standards of service for customers, users, and colleagues.
• Communicate effectively and resolve difficult situations with customers when necessary.

Qualifications and Requirements

• 0-1 years of experience in a relevant field.
• Ability to undertake and maintain up-to-date training and qualifications, ensuring personal competency.
• Maintain personal fitness and qualifications in line with the post’s requirements.
• Flexibility to provide cover at other facilities, including evenings, weekends, and public holidays as needed.

Safeguarding Commitment

This position involves working with Vulnerable Children and Protected Adults. Successful candidates will be subject to appropriate criminal checks. It is an offense to apply if barred from working with children or protected adults. Preferred candidates will be required to join Misk City’s Safeguarding Scheme, or undergo a Safeguarding Scheme Update check, prior to a formal offer of employment being made by Misk City Sports.