img
نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعالعلا
Join Hyatt Place as a Purchasing Manager!

Hyatt Place AlUla is seeking an experienced Purchasing Manager to oversee procurement activities for our new hotel, enhancing both business and leisure experiences. Your leadership will be pivotal in maintaining the operational efficiency and financial health of the property.

Your Role:
- Manage all purchasing activities including sourcing, ordering, and receiving supplies.
- Ensure compliance with Hyatt’s policies and sustainability practices.
- Negotiate with vendors for optimal pricing and quality.
- Maintain accurate purchasing records and oversee inventory control.
- Collaborate with department heads for effective planning of purchasing needs.
- Supervise and train the procurement team.
- Conduct regular audits and market analysis for cost-saving opportunities.

Qualifications:
- 3-5 years of experience in purchasing or supply chain in hospitality.
- Strong negotiation and organizational skills.
- Proficiency in purchasing software (BirchStreet preferred).
- Excellent communication abilities.
- Bachelor’s degree in Business or Supply Chain Management preferred.

Benefits:
- Long-term career growth opportunities.
- Employee discounts and complimentary night stays at Hyatt properties.

We look forward to your application!

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

وظائف مشابهة

مدير مركز خدمة عملاء (كول سنتر)

📣 إعلانجديدة

إمداد بواسطة إيلم

دوام كامل
Join Emdad By Elm as a Call Center Operations Manager!

As a Call Center Operations Manager, you will be a strategic leader responsible for overseeing daily operations to ensure high-quality customer service and meeting operational objectives. Your key responsibilities will include:
  • Leading and managing daily operations of the call center to achieve set operational goals.
  • Developing and implementing daily, weekly, and monthly operational plans for smooth workflow.
  • Monitoring and evaluating key performance indicators (KPIs) to make informed decisions.
  • Supervising different teams (supervisors, customer service representatives, technical support) and allocating tasks according to workload.
  • Ensuring adherence to quality policies and standard operating procedures (SOPs).
  • Analyzing performance reports and providing recommendations to senior management for overall performance improvement.
  • Leading continuous improvement initiatives to enhance the effectiveness of systems and technologies used in the call center.
  • Coordinating with other departments to support the call center's needs effectively.
  • Handling critical cases and major customer complaints professionally to ensure customer satisfaction.

Requirements:
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • A minimum of 5 years of experience in managing call centers or customer service, with at least 2 years in a leadership position.
  • Advanced knowledge of call center systems such as CRM, ACD, IVR.
  • Strong analytical skills to interpret data and utilize performance reports.
  • Proficiency in English (both spoken and written).
  • Excellent leadership and team management skills.
  • Exceptional verbal and written communication skills.
  • Ability to make quick decisions and solve problems effectively.
  • Customer service focus and dedication to achieving customer satisfaction.

breifcase2-5 سنة

locationالعلا

منذ 3 أيام