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Join Our Team as a Cluster Reservations Agent!
At St. Regis Hotels & Resorts, we pride ourselves on delivering exquisite experiences in luxury hospitality. We're looking for a dedicated Cluster Reservations Agent to join our team at The St. Regis Red Sea Resort, located in Ummahat Island, Saudi Arabia.

Position Overview:
As a Cluster Reservations Agent, you will be responsible for handling all reservation requests, changes, and cancellations received via phone, fax, or mail. Your role includes:

• Identifying guest reservation needs and determining the appropriate room type.
• Explaining guarantee, special rates, and cancellation policies to guests.
• Documenting special requests and answering inquiries regarding property facilities.

Key Responsibilities:

• Process all reservation requests in a timely and accurate manner.
• Input and access data in the reservation system.
• Maintain confidentiality of proprietary information and protect company assets.
• Foster positive working relationships with team members and guests.

In this role, you will not require any prior work experience, and a high school diploma or *** equivalent is preferred. We value diversity and are committed to providing equal opportunities for all associates, regardless of background.

Why Join Us?
At St. Regis, we believe in nurturing talent and providing a supportive environment where our team can thrive and excel. Join us to be part of a prestigious brand that values the rich blend of culture and unique experiences.

Ready to start your journey with St. Regis Hotels & Resorts? Apply now!

Join Accor as a Cluster Sales Manager – Leisure!
As part of our exciting team at Raffles & Fairmont the Red Sea, you will be instrumental in shaping our leisure business segment within the stunning Red Sea Project. This role is tailored for a professional who thrives in building and nurturing strategic partnerships with DMCs, tour operators, and travel agencies.

Key Responsibilities:

• Channel Strategy & Partnership Management: Develop and execute annual account management plans for high-potential leisure accounts. Establish contracts with new qualified DMCs and tour operators.
• Rate & Inventory Management: Collaborate with Revenue Management to create promotions aligned with market demand. Manage inventory and ensure rate integrity.
• Sales & Marketing Execution: Lead engaging sales missions and familiarization trips, and collaborate with the Marketing team for effective co-op campaigns.
• Analysis, Administration & Forecasting: Analyze production trends, prepare performance reports, and provide market insights to enhance sales strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Hospitality, or related field.
• Minimum 3 years’ experience in hotel/resort sales focusing on leisure.
• Proven contacts with international wholesalers and tour operators.
• Fluency in English; additional languages are a plus.

Competencies:
Strong analytical thinking, negotiation skills, and cultural awareness are essential. You are expected to effectively handle multiple projects while ensuring organizational agility and teamwork.

Join us and contribute to an unforgettable guest experience!