Spa Receptionist 'Female Saudi'

About the Role

The Luxury Collection is seeking a Spa Receptionist (Female Saudi) to join their team in Makkah, Saudi Arabia. This full-time position is crucial for supporting various spa functions and ensuring a memorable guest experience. The Spa Receptionist will be responsible for a range of services that contribute to guest satisfaction within the spa environment.

Key Responsibilities

• Promoting spa services and retail products to guests.
• Scheduling and confirming spa reservations and appointments.
• Providing detailed information about available spa services.
• Checking in guests and managing their spa experience.
• Processing payments for services and retail items.
• Ensuring all transactions are handled efficiently and professionally.

Workplace Standards and Conduct

All associates are expected to maintain a safe workplace, adhere to company policies and procedures, and uphold quality standards. Professionalism in uniform, personal appearance, and communication is required at all times. The Spa Receptionist will contribute to creating a positive and professional atmosphere for guests and colleagues.

Physical Requirements

This role involves physical activity and requires the ability to stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces. The Spa Receptionist will also manage reservation software, requiring the ability to read and visually verify information. The position involves a hands-on approach, including the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, and 25 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, is also part of the role.

Qualifications and Experience

• 0-1 year of experience in a related field.
• Ability to take initiative and deliver a wide range of services.
• Proficiency in managing reservation software.
• Strong communication and interpersonal skills.
• Commitment to upholding quality standards and company procedures.

Location

This position is based in Makkah, Saudi Arabia, with potential work in Jeddah as well. The role is full-time, and salary details will be disclosed during the application process.