Sales Engineer

About Alfa Laval

Alfa Laval Middle East Ltd is a Cyprus-registered company with regional headquarters in Dubai, UAE, and offices in Saudi Arabia, Qatar, and Egypt. The company also operates service centers in Abu Dhabi, Jubail, Yanbu, and Doha, supported by over 40 channel partners. Alfa Laval is recognized in the Marine industry for its products, including Oil Purifiers, Plate Heat Exchangers, Fresh Water Generators, Fuel Conditioning Modules, Ballast Water Treatment Systems, Sludge treatment systems, and Aalborg Boilers. The Marine Division is focused on launching new products aligned with industry trends such as decarbonization and sustainability in shipping.

The Role of Sales Engineer

Alfa Laval is seeking a Sales Engineer to join its team in Al Khobar, Eastern Province, Saudi Arabia. This full-time position requires an engineer or science graduate with 2-5 years of experience and strong knowledge of the Marine industry. The primary objective of this role is to drive sales within the Marine & Shipyard sector by leveraging an established industry network and adhering to sales processes.

Key Responsibilities

• Promote and sell Alfa Laval products and services in accordance with established sales processes and guidelines.
• Analyze market insights and customer buying behaviors to develop sales plans aligned with business division strategies and targets, including supporting new building inquiries commercially and technically.
• Identify and manage market and customer leads, converting them into business opportunities and owning the Lead to Cash Process.
• Manage and maintain documentation for new building ships from quote to delivery, including technical documents, manuals, ship design documents, and change requests.
• Engage actively with customers through visits, meetings, and interactions to understand their needs and highlight product value.
• Conduct commercial operations by managing the customer grid and planning proactively using company tools, while building and maintaining customer networks.
• Provide solutions that address customer needs and deliver value.
• Utilize CRM and other tools consistently and effectively to support sales processes and decision-making.
• Collaborate as an active member of the Marine service team, prioritizing customer service as per Alfa Laval's culture.
• Drive digitalization initiatives to enhance market presence and customer engagement.
• Ensure close coordination with the Service Department, Service Operations, and the International Marine Service Organization.

Qualifications and Experience

• Engineer or science graduate with 4-5 years of experience in the shipyard, shipbuilding, and Marine business.
• Proven competence in industry, product, and application knowledge.
• Strong business acumen, including business/marketing analysis, contracts, pricing, and sales & marketing.
• Excellent customer relationship and negotiating skills.
• Knowledge of systems/solutions engineering, technical expertise, and costing.
• High proficiency in Alfa Laval Core technology for Marine products.
• Good communication skills.
• Proficiency in Excel, Word, and presentation skills.
• Relevant Engineering Degree in Marine or Mechanical.
• Strong networking capabilities with Marine industry customers.
• Ability to build organizational competencies in product/application.

Work Environment and Culture

The position is based at the Alfa Laval Office in Al Khobar, Saudi Arabia. This role offers an opportunity to work in an open and collaborative environment, fostering professional development and value creation for customers. The company emphasizes diversity, inclusion, and equity in its recruitment processes. Candidates will be invited to complete Pymetrics assessments as part of the application process.