Cluster Sales Executive

About the Role

Courtyard by Marriott is seeking a Cluster Sales Executive to join their team in Riyadh. This full-time role focuses on maximizing revenue through increased bookings from sales and catering opportunities. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Maximize revenue by increasing bookings from sales and catering opportunities.
• Provide an efficient process for handling customer inquiries, qualifying, and closing business opportunities within predefined parameters.
• Communicate booking information effectively to Event Managers.
• Present and sell the hotel to meet customer needs.
• Respond to inquiries and requests for group and catering business in a timely manner.
• Define meeting specifics, suggest positive alternatives, and ensure booked business aligns with hotel parameters.
• Process all correspondence within acceptable time limits and manage account files.
• Produce contracts, BEOs, and other related booking tools accurately.
• Ensure complete and efficient turnover of information to Event Managers.
• Collaborate with the Senior Sales Manager to facilitate customer bookings.
• Achieve established revenue goals and report monthly.
• Maximize revenue through upselling packages and creative food and beverage options.
• Implement and execute sales objectives and action plans to meet and exceed targets.
• Perform other related tasks as assigned by management.

Required Skills and Qualifications

• Proven selling skills to manage all aspects of a meeting booking.
• Proficiency in meeting room set-ups, audio-visual equipment, and other support services.
• Knowledge and appreciation of the MHRS brand culture, philosophies, and initiatives.
• Understanding of contract management and legalities.
• Ability to adhere to selling strategies during negotiations.
• Compliance with Marriott International Hotels Limited Regional Office policies and procedures and Local Hotel SOPs.

About Courtyard by Marriott

Courtyard by Marriott focuses on serving the needs of travelers, having been designed initially for business travelers. The Courtyard experience aims to empower guests regardless of their trip's purpose. The brand seeks individuals who are dedicated to providing an excellent guest experience, thrive in a team environment, and are committed to continuous improvement.