Expert Site Reliability Engineer

About the Role

TawanTech is seeking an Expert Site Reliability Engineer to join their team in Riyadh, Riyadh Province. This full-time role focuses on enhancing the reliability, availability, scalability, and operational resilience of critical technology services. The successful candidate will apply advanced software engineering, automation, observability, and reliability engineering practices to achieve these objectives.

Purpose of the Position

The primary purpose of this role is to drive the continuous improvement of critical technology services. This involves implementing robust reliability engineering practices to ensure high availability and performance, while also building resilient systems capable of withstanding operational challenges and scaling effectively to meet demand.

Key Responsibilities

• Define and implement advanced reliability engineering practices across critical technology services.
• Establish and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability targets.
• Design automation solutions to reduce manual operational activities and improve system resilience.
• Develop and enhance monitoring, observability, alerting, and incident detection capabilities.
• Lead technical analysis and resolution of complex production incidents.
• Conduct root-cause analysis and drive permanent corrective and preventive actions.
• Design solutions to improve system availability, scalability, capacity, and disaster resilience.
• Identify reliability risks and recommend architectural and engineering improvements.
• Drive performance engineering and capacity planning for critical services.
• Provide advanced technical guidance and mentorship on SRE practices.
• Promote automation and engineering approaches that reduce operational toil and improve service reliability.

Required Experience

• Candidates should possess 5 to 10 years of relevant experience in Site Reliability Engineering or a similar field.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic technology environment focused on maintaining and improving critical service infrastructure.

Application Process

Salary information for this position will be disclosed during the interview process. Interested candidates are encouraged to apply to learn more about this opportunity.