Sales Manager

About the Role

Marriott Hotels & Resorts is seeking a Sales Manager to join their team in Riyadh. This full-time position is responsible for proactively identifying and managing sales opportunities, ensuring timely and proper handover for service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base for sales opportunities.
• Manage relationships with key internal and external stakeholders.
• Provide accurate and effective turnover to Event Management.
• Participate in sales calls with team members to acquire new business or close deals.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to develop effective sales strategies.
• Secure the best opportunities for the location based on market conditions and needs.
• Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to obtain feedback on product quality and service levels.

Qualifications and Experience

• A minimum of 2-5 years of experience in a relevant sales role.
• Demonstrated ability to proactively solicit and handle sales opportunities.
• Proven track record of achieving personal sales goals.

About Marriott Hotels & Resorts

Marriott International is committed to being an equal opportunity employer, fostering an environment where the unique backgrounds, cultures, talents, and experiences of associates are valued. Marriott Hotels aims to provide thoughtful, heartfelt, and forward-thinking service, upholding a legacy of hospitality. Joining Marriott Hotels means becoming part of a global team within the Marriott International portfolio of brands, where individuals can pursue their best work and purpose.