Medical Representative Dermatological Skincare (Hospital Line)

About Galderma

Galderma is a dermatology company operating in approximately 90 countries. The company provides a science-based portfolio of brands and services across Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Established in 1981, Galderma focuses on skin health, working with healthcare professionals to meet consumer and patient needs.

The Role

Galderma is seeking a Medical Representative Dermatological Skincare (Hospital Line) to join its team in Makkah, covering Jeddah and Makkah. This full-time role requires 2-5 years of experience and involves executing field visits, building relationships with healthcare professionals, and promoting Galderma's dermatological skincare portfolio within the hospital line. The successful candidate will contribute to business growth and ensure product visibility and compliance.

Key Responsibilities

• Execute planned field visits to pharmacies, pharmacists, and designated healthcare professionals according to territory coverage plans and segmentation targets.
• Build and maintain long-term relationships with pharmacists, pharmacy chains, and key retail stakeholders to drive product recommendation, business growth, and customer loyalty.
• Strengthen engagement and loyalty toward Galderma brands through consistent scientific promotion, professional customer service, and effective relationship management.
• Ensure excellent visibility and positioning of Galderma products across assigned pharmacy accounts, maintaining the company image as a leader in dermatology and skincare.
• Monitor product availability and stock levels across all target pharmacies and key accounts to ensure optimum inventory levels and avoid stock shortages or supply disruptions.
• Implement company commercial and marketing plans, including in-store activations, promotional campaigns, merchandising activities, and pharmacy education initiatives.
• Conduct product detailing, presentations, and educational sessions for pharmacists and pharmacy staff to effectively communicate product benefits, marketing messages, and campaign objectives.
• Organize and support pharmacy-focused meetings, activation programs, and promotional events in alignment with business objectives.
• Educate pharmacists on Galderma’s Integrated Dermatology Strategy (IDS) by promoting complete skincare and treatment solutions that improve consumer outcomes and maximize cross-selling opportunities across the portfolio.
• Optimize utilization of company resources, including time, samples, and promotional investments, in alignment with territory priorities and manager direction.
• Monitor territory sales performance and market trends, while developing and implementing action plans to achieve assigned targets.
• Prepare and submit accurate business reports, including daily activities, weekly plans, monthly updates, and territory performance analyses.
• Monitor competitor activities, pricing strategies, new launches, and market dynamics to identify opportunities and potential business risks.
• Handle pharmacy and customer complaints professionally by investigating issues, proposing solutions, and escalating where necessary.
• Collect and report pharmacovigilance cases in full compliance with company policies and regulatory requirements.
• Ensure full compliance with company legal, ethical, and compliance standards, as well as local laws and regulations, in all interactions and activities.
• Maintain up-to-date product, market, and category knowledge to ensure high-quality customer engagement and effective communication of scientific and commercial messages.

Candidate Profile

• Solid sales experience with a track record of developing and engaging customers, and delivering on company targets.
• Analytical, detailed, passionate, organized, and systematic approach to work.
• Experience in territory and distributor management is an advantage.

Working at Galderma

Galderma aims to empower employees and promote personal growth while meeting business needs. The company values diversity and respects the dignity, privacy, and personal rights of every employee. This role offers opportunities for new work experiences and direct impact within the dermatology sector.