Associate Technician After Sale Services📣 إعلان

About the Role

CEER is seeking an Associate Technician for After Sale Services. This full-time role is responsible for performing diagnostic, servicing, routine maintenance, and repair services under direct supervision. The position contributes to customer satisfaction by ensuring vehicles are serviced efficiently, safely, and in alignment with CEER’s standards. Candidates should have 0-1 years of experience.

Key Responsibilities

• Perform vehicle diagnostics to identify, analyze, and resolve complex mechanical and electrical issues on various vehicle systems, including high-voltage and low-voltage components, using industry-standard diagnostic tools and software.
• Execute mechanical repairs, including brake system maintenance, suspension adjustments, tire services, and drivetrain repairs, to support optimal vehicle performance.
• Carry out routine maintenance tasks such as brake, tire, and suspension servicing, as well as warranty-related repairs.
• Operate specialized diagnostic equipment and computer-based systems to identify and resolve technical issues efficiently.
• Collaborate with service advisors to explain diagnostic results, recommend repairs, and provide accurate time estimates.
• Efficiently and accurately complete servicing and repair tasks, including documenting work performed, parts used, and labor time.
• Perform quality control inspections on completed repairs to verify the accuracy and functionality of work performed.
• Maintain a professional and customer-focused attitude, addressing customer concerns and providing excellent service.
• Collaborate closely with the Parts Department to ensure timely ordering, tracking, and availability of all required components.
• Stay updated with the latest technical information, service bulletins, and equipment manufacturer guidelines to ensure accurate and efficient servicing and repairs.
• Continuously identify opportunities for process improvements and participate in problem-solving initiatives.
• Ensure safety and compliance by following all safety protocols, including PPE usage, and complying with company, environmental, and health regulations. Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.

Experience and Qualifications

• 0-1 years of experience in a related field.
• Ability to perform diagnostic, servicing, routine maintenance, and repair services.
• Proficiency in using industry-standard diagnostic tools and software.
• Knowledge of mechanical and electrical systems, including high-voltage and low-voltage components.

Work Environment

This is a full-time position within CEER's After Sale Services team, where adherence to safety protocols and company standards is paramount.