Senior IT System Analyst

About the Role

Yanbu Aramco Sinopec Refining Company (YASREF) Ltd. is seeking a Senior IT System Analyst to join their team in Yanbu, Al Madinah. This full-time role involves providing professional support for various IT programming, application, and operation tasks, including designing, documenting, and coding program logic. The Senior IT System Analyst will also provide technical training, guidance, and resource support to end-users and departmental staff, while ensuring compliance with IT strategies and operational priorities.

Key Responsibilities

• Develop and enhance existing applications, and contribute to new application development by identifying areas for modification and improvement.
• Research, design, develop, and test operating system-level software, compilers, network distribution software, and computing applications.
• Document current state architecture, design ideal state architecture, and develop plans for deploying new solutions that meet business needs.
• Create, update, and maintain a roadmap for application software development, ensuring alignment with business requirements.
• Perform complex programming tasks, including designing, documenting, and coding program logic, and provide application support and enhancements.
• Define system requirements, priorities, and viable alternatives, and coordinate efforts to locate, assess, install, test, and maintain computer software systems.
• Act as a project lead, directing IT systems analysts and providing leadership and coordination on assigned projects.
• Develop user documentation and departmental policies and procedures related to application systems, and continuously monitor system releases for organizational applicability.
• Maintain Standard Operating Procedures for all technology systems and processes, and provide necessary logs and reports for internal investigations.
• Manage escalations and provide Subject Matter Expert support for recurring incidents, monitoring systems and user behavior for suspicious activity.
• Design and perform application software tests, diagnose and correct performance issues, and monitor straightforward software defects.
• Conduct horizon scanning to understand external developments and emerging issues, evaluating their potential impact or usefulness to the organization.
• Ensure operational compliance with organizational policies, procedures, and regulatory codes, reporting and correcting instances of non-compliance.
• Manage workstreams or small projects within transformational change programs, ensuring integration and using structured change management methodologies.
• Ensure compliance with all cybersecurity guidelines and procedures related to change control, security, auditing, release, configuration, problem, and incident management.
• Monitor daily operational activities, evaluate overall performance using data and metrics, and provide regular updates to Senior Management.
• Provide end-user training on systems and procedures as needed, and establish plans to ensure successful project delivery within agreed timelines.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience in IT system analysis or a related field.
• Proficiency in designing, documenting, and coding program logic.
• Experience in providing technical training and guidance.
• Ability to engage in technical discussions with stakeholders and provide effective solutions.

Communication and Collaboration

The role requires regular reporting and referral to the internal hierarchy, implementation of pertinent policies, and exchange of information regarding KPIs and performance parameters. The Senior IT System Analyst will also provide services to other internal organizations and engage in technical discussions with stakeholders to ensure optimal technical solutions for YASREF.

Work Environment

This is a full-time position based in Yanbu, Al Madinah. The role involves working within a dynamic IT environment, supporting various IT programs and applications, and ensuring operational compliance and smooth progress of daily activities.

Application Process

Further details regarding the application process and salary will be disclosed during the recruitment phase.