Supervisor Food Services (Dry)

About the Role

Le Meridien is seeking a Supervisor-Food Services (Dry) to join their team. This full-time role involves overseeing food service operations, ensuring optimal service delivery, and maintaining high standards of guest satisfaction. The supervisor will play a key role in team coordination, operational efficiency, and adherence to company policies.

Key Responsibilities

• Ensure staff collaboration for optimum service and guest satisfaction.
• Inspect staff grooming and attire, addressing any deficiencies.
• Perform opening and closing duties, including setting up supplies, cleaning, and securing areas.
• Inspect storage areas for organization, FIFO adherence, and cleanliness.
• Conduct scheduled inventories, stock, and requisition necessary supplies.
• Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
• Complete work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and initial point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new methods to enhance organizational efficiency, productivity, quality, safety, and/or cost-savings.

Operational Compliance and Guest Relations

• Follow all company, safety, and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally and clearly with others.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.

Physical Requirements

• Read and visually verify information in various formats (*, small print).
• Visually inspect tools, equipment, or machines to identify defects.
• Stand, sit, or walk for extended periods or an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in food services or a similar supervisory role. The ability to perform the physical requirements of the role is essential. Further details regarding specific qualifications will be discussed during the application process.

About Le Méridien

Le Méridien, part of Marriott International, draws inspiration from the era of glamorous travel, celebrating cultures through a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service and experiences that encourage guests to savor their destination. Le Méridien values curious and creative individuals who appreciate connecting with like-minded guests and are dedicated to creating memorable experiences.