Supervisor Workshop Control

About the Role

Nasser Al Sayer Group is seeking a Supervisor, Workshop Control to oversee daily workshop operations. This full-time role focuses on ensuring the efficient utilization of resources to achieve high standards of productivity, quality, and customer satisfaction, while meeting operational KPIs and turnaround time (TAT) targets. The position requires 5-10 years of relevant experience.

Key Responsibilities

• Supervise daily section operations, optimizing manpower and workshop resources, assigning tasks to technicians, and ensuring productivity, quality, and timely vehicle delivery.
• Assist the Garage Manager in implementing operational improvements and ensuring efficient functioning of garage activities.
• Oversee the maintenance of equipment and tools, taking corrective and preventive action as required.
• Inspect customer vehicles to identify damage, abnormal noise, or mechanical faults, and provide technical guidance to technicians on repair and maintenance needs.
• Monitor workshop activities through regular inspections and random quality checks, identify operational issues, and ensure compliance with established work procedures and service standards.
• Collaborate with Al-Sayer Group garages for warranty and technical information related to vehicles.
• Coordinate with Service Advisors to obtain customer approvals for additional repairs, communicate repair findings, and recommend replacement vehicles when extended repairs are necessary.
• Monitor Work-in-Progress (WIP) reports, investigate delays, and provide timely updates and recommendations to the Garage Head.
• Recommend cost-control initiatives to optimize vehicle maintenance and garage operating expenses.
• Liaise with Warehouse staff to maintain stock, order new parts, and purchase consumables for daily garage requirements.
• Ensure all vehicle repairs are accurately diagnosed, completed to manufacturer standards, and pass quality inspection before delivery.
• Ensure compliance with HSE, ISO, and company safety requirements.
• Maintain workshop cleanliness and 5S standards, and promptly report and follow up on safety hazards and equipment deficiencies.

Experience Required

Candidates should possess 5-10 years of experience in a relevant field, demonstrating a strong understanding of workshop operations and control.

Work Type

This is a full-time position within Nasser Al Sayer Group.