Unit Assistive Personal (UAP)📣 Job Ad

About the Unit Assistive Personal (UAP) Role

Almoosa Health Group is seeking a dedicated Unit Assistive Personal (UAP) to join its team in Al-Ahsa, Eastern Province. This full-time role is integral to supporting patient care and ensuring a safe and comfortable environment within the hospital.

Role Purpose and Impact

The Unit Assistive Personal plays a crucial role in direct patient interaction, assisting with daily needs, and performing various non-clinical support tasks. This position is essential for maintaining smooth hospital operations and contributing to a positive patient experience.

Key Responsibilities

• Prepare and maintain occupied and unoccupied patient beds.
• Escort and transport patients to and from diagnostic, treatment, and other service areas, including upon discharge.
• Assist clinical nurses with patient hygiene, including bathing and repositioning.
• Support patients with ambulation and movement to the bathroom.
• Respond promptly to patient calls and immediately inform the responsible nurse of patient needs.
• Transport blood and other samples to the laboratory.
• Serve meal trays and assist patients with feeding as required.
• Inform visitors about hospital visiting hours in accordance with policy.
• Conduct hourly patient rounds as per departmental policy.
• Provide translation assistance for non-Arabic speaking staff, if competent in English, to facilitate communication with patients and families.
• Maintain patient confidentiality and ensure the security of health records during transport and delivery.
• Ensure the safety, dignity, and comfort of patients, including appropriate coverage, while being transported in wheelchairs.
• Transport medications between the pharmacy and nursing units.
• Perform other assigned non-clinical, non-patient care, and messenger duties, such as cleaning medical equipment, photocopying documents, and organizing the patient environment.

Professional Conduct and Expectations

• Adhere to established standards, policies, and procedures.
• Maintain awareness of infection control and safety protocols, initiating corrective action when necessary.
• Report any observed abnormalities to the Charge Nurse or Nurse Manager.
• Participate in fire and disaster drills and mock codes.
• Maintain strict confidentiality of patient and family information.
• Utilize verbal and nonverbal communication that conveys respect for patients, families, visitors, and staff.
• Maintain an acceptable standard of attendance and punctuality.
• Comply with the departmental dress code.
• Attend and actively participate in department monthly meetings and nursing forums.
• Contribute to unit activities and projects.
• Provide care and support with dignity, compassion, and respect.

Required Skills and Attributes

• Ability to communicate effectively and build trust with individuals from diverse backgrounds.
• Demonstrated empathy, sensitivity, and emotional flexibility to support individuals in challenging circumstances.
• Flexibility to manage interactions with various staff members and patients concurrently.
• Strong team working skills.
• Ability to maintain positive relationships with patients and other hospital staff.
• Proficient, effective, and compassionate communication skills.
• Competency in English is required for translation duties.

Work Type and Location

This is a full-time position based at Almoosa Health Group in Al-Ahsa, Eastern Province. We invite qualified candidates who meet the above criteria to apply.