Call Center Agent

Join Hamad M. Al Rugaib & Sons Trading Co. as an Administrative Assistant!
In this role, you will play a critical part in supporting our company’s real estate development work. You will be responsible for supervising and following up on contracts, licenses, and government requirements associated with our projects, ensuring that our facilities systems and services reinforce core operations and contribute to strategic objectives.

Responsibilities:

• Develop and implement a facility management program including preventative maintenance and life-cycle requirements.
• Conduct and document regular facility inspections.
• Ensure compliance with health and safety standards and industry codes.
• Supervise and follow up on contracts, licenses, government requirements, rent payments, and real estate development.
• Obtain quotes and tenders from vendors and suppliers.
• Calculate and compare costs for goods and services to maximize cost-effectiveness.
• Negotiate contracts to optimize delivery and cost-saving.
• Coordinate and monitor the activities of contract suppliers.
• Manage contractor and vendor relationships.
• Manage and review service contracts to ensure facility management needs are met.
• Verify payment and invoicing match contract pricing.
• Generate and present regular reports and reviews of facility-related budgets, finances, and contracts.
• Develop and implement cost reduction initiatives.
• Oversee environmental health and safety.
• Provide prompt responses to requests and issues from facility occupants.

About Expro:
Expro is committed to providing innovative solutions in support of a sustainable future. Our team plays a vital role in the energy transition and we are looking for a Technical Sales Manager to join us in our mission.

Overall Purpose of the Job:
The Technical Sales Manager will be responsible for delivering new business opportunities and providing technical support to our clients and operations teams. This role involves developing the right technical solutions to address client requirements while ensuring adherence to company policies and achieving high service quality.

Key Activities and Accountabilities:

• Identify marketing opportunities and develop strategies for business development.
• Assist in pre-planning support and liaise with service providers and contractors.
• Meet with clients to offer tailored solutions using our product line tools and equipment.
• Respond to tender and quotation requests while ensuring rigorous commercial evaluations.
• Foster regular communication with clients and support the operations teams to boost revenue.
• Monitor operations during well execution and provide insights for improvement.

Job Knowledge and Qualifications:
Applicants should have extensive technical knowledge and at least 8 years of experience in sales or technical roles. Proficiency in Microsoft Office and well-planning software is required.

Why Join Expro?
At Expro, we prioritize people, performance, and partnerships. Join a team that values diversity and is committed to the success of its workforce. Explore your career with us today!

About the Role:
The Costing and Sales Support Engineer at CemServ plays a vital role in the company's operations, focusing on supporting the sales team through accurate cost analysis and competitive pricing strategies. This position is essential for enhancing sales effectiveness and ensuring customer satisfaction in the Bulk Material Handling Industry.

Job Responsibilities:

• Analyze customer requirements and prepare detailed cost estimates for projects.
• Develop competitive pricing strategies by considering various factors including material and labor costs.
• Prepare Bill of Quantities (BOQ) and maintain detailed records of sales forecasts and budgets.
• Support the sales team in crafting technical and commercial proposals.
• Coordinate with engineering and procurement to ensure cost effectiveness.
• Identify opportunities for process improvement.
• Conduct market research to remain updated on project and service costs.

Qualifications:
To succeed in this role, candidates must possess a Bachelor’s degree in Mechanical Engineering or a related field, coupled with at least 5 years of relevant experience in cost estimation and sales support.

Skills Required:

• Problem-solving and negotiation skills.
• Attention to detail and ability to manage multiple projects.
• Strong communication, interpersonal, and strategic thinking skills.Knowledge of supply chain software (SAP, Oracle, or similar).