Call Center Agent

General Description:

We are looking for an enthusiastic customer service representative with excellent communication skills to join our brand team.

Main Tasks and Responsibilities:

• Responding to customer calls, emails, and inquiries through various communication channels (phone, email, social media, etc.).
• Handling customer complaints and providing quick and effective solutions to ensure their satisfaction.
• Guiding customers and providing accurate information about products and services.
• Scheduling appointments and following up on orders according to company procedures.
• Documenting customer interactions and updating their records in the database.
• Collaborating with other departments flexibly.
• Adhering to customer service standards and achieving specified performance goals.
• Submitting daily and monthly reports

Required Skills and Qualifications:

• Previous experience in customer service or a related field.
• Excellent verbal and written communication skills in both Arabic and English.
• Problem-solving skills and the ability to handle customers under pressure.
• Proficiency in using computers, Microsoft Office programs, and Customer Relationship Management (CRM) systems.
• Politeness, patience, and a collaborative spirit.

 Sauditrend team

We at Saudisline are not just a marketing agency; we create the buzz and generate traffic around the place in a natural way, based on our deep understanding of the coffee and restaurant market, and our knowledge of what grabs people's attention on social media.

We offer services like:

• Coordinating unique attendance experiences
• Content strategies that create a stir and attract attention
• Creating real-life traffic around the place

Our goal is to reach the coffee shop's name to the largest audience in the shortest time,

In short, we create buzz in the coffee shops.

For contact via Telegram only iiwzyoq

We seek a motivated and capable individual to join our team as an Event Coordinator. This is an exceptional opportunity for someone eager to begin their career and make a lasting impact in the dynamic field of event management.

**Key Responsibilities:**

- Assist in the planning, organising, and executing various events, ensuring meticulous attention to detail at all stages.

- Coordinate with clients, vendors, and internal teams to ensure smooth operations and successful outcomes.

- Manage event schedules, logistics, and on-site activities with professionalism and efficiency.

- Develop and deliver presentations to stakeholders as required.

- Contribute to the preparation and distribution of event-related documentation and materials.

**Qualifications:**

- Ideal candidates will be new starters who demonstrate a willingness to learn and grow within the role.

- Must possess an outgoing and personable nature, with excellent communication skills and the ability to build relationships.

- Proven ability to perform under pressure and adapt to fast-paced environments.

- Proficiency in office software and tools.

- Strong command of English language skills, including the ability to present effectively.

-Saudi nationality preferred