Join us as a Hotel Receptionist!As a key member of our front desk team at فندق رونا الخبر, you will play a vital role in providing exceptional service to our guests. Your welcoming demeanor and professionalism will ensure that every guest feels valued and cared for during their stay.
Key Responsibilities:- Receive guests warmly and professionally, ensuring their needs are met.
- Manage check-in and check-out procedures, including data entry and payment processing.
- Provide information about the hotel, services, and local attractions.
- Handle reservations efficiently, making adjustments as needed.
- Respond to guest inquiries and resolve complaints or escalate to management as necessary.
- Coordinate with housekeeping and maintenance to ensure guest satisfaction.
- Use hotel reservation systems to maintain accurate guest records.
- Adhere to security protocols to verify guest identities.
- Handle phone calls and emails, providing prompt responses to inquiries.
Requirements:- Saudi nationality is a must.
- High school diploma or equivalent.
- Good command of English.
- Previous experience in hotel operations preferred.
- A private car and residence near the Narges neighborhood are advantageous.
- Dedication to work with full commitment.
4,000 / Month
Full-time
