Join Chalhoub Group as a Fashion Consultant!We are a leading partner in the luxury goods sector in the Middle East, with over 600 stores and 300 brands, and we have over 65 years of experience in the region. We are transforming rapidly from a traditional distribution and retail business into a hybrid retail company that makes luxury products accessible to our customers everywhere.
Your Role: As a Fashion Consultant, you will be responsible for achieving individual and overall sales goals while providing an exceptional guest experience. Your main duties will include:
- Collecting data on customer behavior and identifying best-selling and least-selling products.
- Enhancing customer relationships through a multi-channel approach.
- Providing product feedback and information to customers before purchase.
- Supporting employee engagement initiatives.
- Ensuring compliance with visual merchandising guidelines and standard operating procedures.
- Facilitating e-commerce purchases and store pick-ups according to service level agreements.
- Gathering customer data as required by the marketing team.
- Promoting the customer loyalty program (MUSE) and staying updated on application offers.
- Supporting in-store marketing events.
- Keeping up with all social media activities and campaigns of our brand.
- Driving in-store sales.
- Contributing to customer experience initiatives within the store.
- Providing feedback on effective and ineffective practices in the store.
Qualifications:Experience in sales or customer service with luxury retail brands is preferred.
What We Offer:At Chalhoub Group, we are dedicated to turning your aspirations into reality by providing rich experiences, learning and development opportunities, and diverse career paths. We value the contributions of our employees and strive to offer a competitive benefits package including healthcare, educational contributions, remote work policies, flexible working hours, and exclusive employee discounts.
We invite all candidates to apply! We believe that inspiring our customers depends on diversity – diversity of thought, culture, abilities, and perspectives. We are committed to inclusivity and diversity in everything we do.
Join us and be part of our bright future!