Guest Service Officer Security (Saudi Nationality)📣 Job Ad

Role Overview

Grand Hyatt Al Khobar Hotel And Residences is seeking a Guest Service Officer Security to join their team in Al Khobar, located in the Eastern region. This full-time position is integral to supporting the hotel's security operations and ensuring a safe and secure environment for all guests, residents, and colleagues.

Purpose of the Role

The primary purpose of the Guest Service Officer Security is to assist in the efficient running of the security function across the hotel and residences. This role contributes to maintaining the overall safety and security framework, while also upholding the high standards of guest service expected within a luxury hospitality environment.

Key Responsibilities

• Support the daily operations of the security department to ensure a safe and secure environment for all hotel premises.
• Assist in monitoring surveillance systems and conducting regular patrols to identify and address potential security risks.
• Respond promptly and professionally to security incidents, emergencies, and guest inquiries related to safety.
• Interact with guests and residents in a courteous and helpful manner, providing assistance while maintaining security protocols.
• Contribute to the enforcement of hotel security policies and procedures, ensuring compliance by all individuals on the property.
• Prepare accurate and timely reports on incidents, observations, and daily security activities.

Qualifications and Experience

• A minimum of 0 to 1 year of experience in a security, guest service, or related field is required.
• Demonstrated ability to work effectively within a dynamic and fast-paced hospitality environment.
• Strong communication and interpersonal skills, with the ability to interact professionally with diverse individuals.
• A proactive approach to maintaining safety and security standards.

Work Environment

This full-time position is based at the Grand Hyatt Al Khobar Hotel And Residences in Al Khobar, Eastern region. The role operates within a luxury hotel and residences setting, requiring a commitment to service excellence and adaptability to varying operational demands.

Application Process

Candidates who meet the specified qualifications and are eager to contribute to a leading hospitality brand are encouraged to apply.