Operations Executive

About the Operations Executive Role

Amazon Saudi Arabia is establishing a new organization focused on designing and launching new business models across AMET. We are seeking an experienced Operations Executive to join the Amazon ANOW operations team in Al Qassim. This full-time role is integral to redefining fast delivery services and managing 3P Store Operations.

Role Overview

The Operations Executive will play a key role in building and running new services for customers, specifically focusing on UTR/OTR operations in KSA. This position involves ensuring compliance with Amazon policies, including fair and consistent attendance tracking. The successful candidate will be responsible for motivating, coaching, reporting on, and providing feedback regarding associate performance to meet or exceed Amazon's expectations in productivity, quality, and safety.

Key Responsibilities

• Manage daily end-to-end UTR/OTR operations for either one large site or a combination of smaller sites, overseeing store operations.
• Meet customer-facing metrics while maintaining operational and quality targets, and upholding team safety and morale.
• Drive performance management for team members.
• Prepare and implement training and development plans for pickers.
• Collaborate with merchant stakeholders to continuously improve operational processes and achieve sustained performance improvement.
• Conduct daily 4M / 5S and Safety GEMBA audits for stores.
• Act as a stand-in for the Area Manager when required.

Required Qualifications

Candidates for this role should possess a strong record of achieving results in operations. The position requires an individual capable of managing complex operational processes and leading a team effectively. Specific experience requirements were not provided, but a background in operations management is essential.

Work Environment and Company Mission

This role is part of a newly formed organization within Amazon ANOW operations, focused on innovation and expansion across AMET. The overall mission of Amazon is to be the primary destination for customers to find, discover, and purchase anything online. The Operations Executive will contribute directly to enabling customers to discover new worlds and implementing innovation within this framework.