Store Supervisor Qassim

About the Role

Adidas Group is seeking a Store Supervisor for its operations in Al Qassim. This full-time role involves supporting the Store Manager in achieving commercial success by analyzing sales data, making informed commercial decisions, and improving net sales and key performance indicators (KPIs). The Store Supervisor will also act as a Brand advocate, embodying confidence, collaboration, and creativity.

Key Responsibilities

• Lead service standards by example, maximizing selling time and guiding team members on the sales floor.
• Schedule the team to effectively serve consumers, drive sales, and execute tasks.
• Ensure the legal and financial integrity of the store.
• Oversee in-store Brand execution in accordance with established standards and directives.
• Ensure all team members are trained on foundational and seasonal Brand and product knowledge.
• Guide and coach the store team on connecting consumers to relevant digital and omnichannel tools for a seamless shopping experience.
• Manage all store operations systematically and efficiently, adhering to established policies and procedures.
• Ensure consistent execution and maintenance of Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries on the day of arrival, ensuring products are immediately available and accessible to customers.
• Ensure quick and accurate cash register transactions.
• Lead and implement all applicable loss prevention policies and procedures.
• Maintain a safe and productive shopping and working environment.
• Coordinate team members to create an appealing and easy-to-shop environment through visual merchandising and housekeeping.
• Take ownership of Store KPIs and ensure team awareness and contribution.
• Actively maximize sales and minimize loss, while staying informed about competitors.
• Implement operational and process improvements to enhance store performance.
• Manage all omnichannel services with operational excellence.
• Collaborate productively and respectfully with team members.
• Manage the recruitment and training of store team members, ensuring adherence to HR policies.
• Create a high-performance culture by setting clear expectations, analyzing performance, and providing timely feedback, including managing underperformance.
• Work with the Store Manager to identify and develop strong performers for growth within the Retail Field Career Ladder.

Qualifications and Experience

• Minimum of 18 months of work experience in a customer- and commercial-focused retail environment, preferably in sports and/or fashion.
• A minimum of 12 months of supervisory or team leader experience.
• Intermediate numeracy and literacy skills.
• Advanced verbal communication skills.

Professional Development

The role encourages continuous learning and improvement. The successful candidate will be expected to seek coaching and learning opportunities, complete all applicable training programs, and effectively apply new knowledge on the job to enhance both personal and store performance.

Work Environment and Culture

The Store Supervisor is expected to work with a team-first mindset, fully respecting colleagues and actively contributing to an inclusive and welcoming workplace for all. This full-time position is based in Al Qassim.