Reservation Host📣 Job Ad

About the Role

Hyatt Place Al Ula is seeking a detail-oriented Receiving Clerk to support the hotel's operations. This role is essential for ensuring the smooth functioning of the hotel, which will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, serving both leisure and business travelers. The position is full-time and based in Al Ula, Saudi Arabia.

Role Overview

As the Receiving Clerk, you will be responsible for the accurate and efficient reception, inspection, and documentation of all incoming goods and supplies. Your role will ensure that all deliveries meet the required standards of quality and quantity, and that they comply with the hotel's purchasing and inventory procedures. This contributes directly to operational readiness and ongoing inventory accuracy, particularly during the hotel's pre-opening phase.

Key Responsibilities

• Receive and meticulously inspect all incoming deliveries, verifying that quantities and specifications precisely match purchase orders and accompanying delivery documents.
• Thoroughly assess the quality and condition of all received goods, promptly reporting any discrepancies, damages, or shortfalls to the relevant departments.
• Prepare and diligently maintain accurate receiving records, including all necessary supporting documentation for audit and reference purposes.
• Effectively coordinate with suppliers, the Purchasing department, and the Store teams to manage deliveries, resolve discrepancies, and ensure timely receipt of goods.
• Ensure all received items are correctly labeled and efficiently transferred to their designated storage areas to maintain organization and accessibility.
• Maintain the receiving areas in a clean, organized, and safe condition, adhering to all hotel cleanliness and safety standards.
• Assist in monitoring delivery schedules and actively track the status of outstanding orders to prevent delays.
• Ensure strict compliance with all hotel receiving procedures, inventory control measures, and operational policies.
• Support overall inventory accuracy through meticulous documentation and timely reporting practices.
• Play a key role in supporting pre-opening receiving operations and ensuring inventory readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in receiving, storekeeping, inventory control, or warehouse operations is required.
• Preference will be given to candidates with experience within the hotel industry.
• A good understanding of standard receiving procedures and inventory management practices is essential.
• Demonstrated ability to verify documents accurately and maintain comprehensive records.
• A strong aptitude for meticulous attention to detail and excellent organizational skills.
• A basic understanding of purchasing and supply chain processes is beneficial.
• The ability to work effectively and efficiently in a fast-paced environment.
• Good communication and interpersonal skills are necessary for effective collaboration.
• Excellent English communication skills, both written and verbal.

Required Skills

• Receiving Procedures
• Inventory Management
• Attention to Detail
• Organizational Skills
• Purchasing Processes
• Supply Chain Processes
• Communication Skills
• Interpersonal Skills

About the Role

Hyatt Place Al Ula is seeking an experienced Team Leader – Stewarding to support the upcoming opening of this new hotel. The hotel will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, serving both leisure and business travelers. As the Team Leader – Stewarding, you will oversee stewarding operations, ensuring high standards of cleanliness, hygiene, and sanitation in all kitchen and back-of-house areas, while contributing to efficient kitchen operations.

Key Responsibilities

• Supervise and coordinate daily stewarding activities across all kitchen and F&B outlets to ensure smooth operations.
• Ensure the proper cleaning, washing, and sanitation of all kitchen utensils, equipment, and service ware to maintain health and safety standards.
• Monitor dishwashing operations diligently to uphold hygiene and operational standards.
• Assign tasks effectively and guide stewarding colleagues to ensure an efficient workflow and optimal productivity.
• Ensure the proper handling, storage, and usage of all cleaning chemicals and equipment in accordance with safety guidelines.
• Maintain the cleanliness and organization of all back-of-house areas and storage spaces.
• Coordinate closely with kitchen and F&B teams to support seamless daily operations and guest satisfaction.
• Conduct regular inspections to ensure strict compliance with all hygiene and safety standards.
• Report any maintenance issues related to stewarding equipment promptly and follow up on corrective actions.
• Support inventory control of cleaning supplies and other stewarding materials.
• Assist with pre-opening stewarding setup and ensure operational readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in stewarding operations within hotels or large F&B establishments is essential.
• Supervisory or team leadership experience is preferred for this role.
• A strong knowledge of hygiene standards, sanitation procedures, and general kitchen operations is required.
• Ability to manage effectively in a fast-paced and physically demanding environment.
• Demonstrated strong organizational and coordination skills.
• A keen attention to detail and a commitment to maintaining high cleanliness standards.
• Good communication and interpersonal skills are necessary for effective team collaboration.
• Proven ability to lead and motivate a team to achieve departmental goals.
• Excellent English communication skills are required.

Required Skills

• Stewarding operations management
• Adherence to hygiene standards
• Proficiency in sanitation procedures
• Understanding of kitchen operations
• Organizational and coordination skills
• Attention to detail
• Effective communication skills
• Strong interpersonal skills
• Leadership capabilities
• Team motivation
• English language proficiency

Work Environment and Context

This full-time position is based at the Hyatt Place hotel in Al Ula, Saudi Arabia. The role requires 5-10 years of experience in stewarding operations, with supervisory or team leadership experience being preferred. The role involves working in a fast-paced environment and demands physical stamina.

About the Role

Hyatt Place Al Ula is opening and seeking a friendly and professional Hostess to join its team. As a new establishment, Hyatt Place Al Ula will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, serving both leisure and business travelers. The Hostess will be instrumental in creating a welcoming first impression for guests, managing the dining room's flow, and ensuring a smooth and enjoyable dining experience from arrival to departure.

Key Responsibilities

• Welcome guests in a friendly and professional manner and escort them to their designated tables.
• Efficiently manage reservations, waiting lists, and table assignments to ensure smooth restaurant operations.
• Maintain an accurate and up-to-date overview of table availability and dining room occupancy.
• Coordinate effectively with restaurant colleagues to optimize guest flow and seating arrangements.
• Respond promptly and courteously to guest inquiries, providing detailed information about restaurant offerings and services.
• Handle guest requests and accommodate special seating requirements whenever possible.
• Maintain the cleanliness and organization of the reception and waiting areas to ensure a pleasant environment.
• Assist in monitoring guest satisfaction and communicate feedback to the restaurant team.
• Ensure strict compliance with established service standards, grooming requirements, and operational procedures.
• Support pre-opening restaurant preparations and contribute to ensuring operational readiness for a successful launch.

Qualifications and Requirements

• Previous experience in a hostess, guest service, restaurant, or hospitality role is preferred.
• A strong customer service orientation and a genuine passion for hospitality are essential.
• Maintain a professional appearance and a consistently positive attitude.
• Possess excellent organizational and multitasking skills to manage various demands simultaneously.
• Demonstrate the ability to remain calm and courteous, even during busy service periods.
• Exhibit strong communication and interpersonal skills for effective guest and team interaction.
• Show a keen attention to detail and a commitment to delivering service excellence.
• Possess excellent English communication skills, both written and verbal.

Required Skills

• Customer Service
• Communication
• Interpersonal Skills
• Organizational Skills
• Multitasking
• Attention to Detail

Work Environment and Details

This is a full-time position for a Hostess at Hyatt Place in Al Ula, Saudi Arabia. The role requires 0-1 year of experience. The company is Hyatt Place.