coordinator In room dining📣 Job Ad

About the Role: In-Room Dining Coordinator

The Ritz-Carlton Hotel Company, *** is seeking a full-time Coordinator, In-Room Dining to join our team in An Nu'ayriyah, Saudi Arabia. This role is central to managing information flow, reservations, and guest inquiries within our in-room dining service. The ideal candidate will have 0-1 years of experience and be proficient in using computer databases and standard office equipment to maintain accurate records and support operational efficiency.

Core Administrative Responsibilities

• Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Transmit information or documents via computer, mail, or facsimile machine.
• Operate standard office equipment effectively.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Handle incoming and outgoing mail, including date stamping and distribution.
• Create and maintain computer- and paper-based filing and organization systems for records, reports, and documents.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Enter and locate work-related information using computers and/or point of sale systems.

Guest Service and Professional Standards

• Answer guest inquiries and telephones using appropriate etiquette.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs, and assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.

Qualifications and Physical Requirements

• 0-1 years of relevant experience.
• Proficiency in using computer databases, word processing, spreadsheet, database, and presentation software.
• Ability to operate standard office equipment and point of sale systems.
• Strong communication skills for professional interactions and telephone etiquette.
• Capability to prepare and review written documents accurately and completely.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

About The Ritz-Carlton

The Ritz-Carlton is renowned for creating exceptional guest experiences across more than 100 award-winning properties worldwide. We attract top hospitality professionals who are empowered to be creative, thoughtful, and compassionate, fostering an environment where everyone succeeds. Our commitment to the "Gold Standards" guides our daily operations, ensuring excellence in guest care and comfort. As part of our team, you will learn and exemplify these foundational standards, including our Employee Promise, Credo, and Service Values. The Ritz-Carlton is part of the Marriott International portfolio of brands, offering opportunities to do your best work and belong to a global team.

Equal Opportunity Employer

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.