Lounge CaptainLounge Captain Jobs in Riyadh

More than 7 Lounge Captain Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Supervisor-Restaurant to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District and focuses on contributing to the hospitality experience by ensuring exceptional service standards, fostering a positive team environment, and maintaining operational excellence within the restaurant.

Key Responsibilities

  • Ensure staff collaboration to deliver optimal service and meet guest needs.
  • Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
  • Complete opening and closing duties, including setup, cleaning, and securing premises.
  • Inspect storage areas for organization, proper implementation of the First-In, First-Out (FIFO) system, and cleanliness.
  • Complete scheduled inventories and manage the stocking and requisition of necessary supplies.
  • Monitor dining rooms to ensure seating availability, observe service quality, and ensure guest safety and well-being.
  • Complete work orders for necessary maintenance repairs.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Adhere to all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to management.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, including assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Read and visually verify information in a variety of formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • A minimum of 2 years of related work experience is required.
  • A minimum of 1 year of supervisory experience is required.

Required Skills

  • Teamwork and collaboration
  • Exceptional guest service and customer service standards
  • Inventory management
  • Maintenance repair
  • Hiring and training
  • Employee scheduling
  • Employee counseling and discipline
  • Employee motivation and coaching
  • Adherence to safety and security policies
  • Maintaining a professional appearance
  • Confidentiality
  • Asset protection
  • Problem-solving
  • Effective communication
  • Strong interpersonal relationships
  • Quality assurance
  • Driving organizational efficiency
  • Improving productivity
  • Implementing cost savings measures

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires adherence to company and safety policies, and involves direct interaction with guests and team members in a restaurant setting.

breifcase2-5 years

locationRiyadh

1 day ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This role is part of the Food and Beverage department and is responsible for ensuring high standards of guest experience and service. This is a full-time, non-management position within the W Hotels brand, which is part of Marriott International.

W Hotels operates with a culture focused on guest satisfaction and innovation, aiming to inspire curiosity and provide memorable experiences. The brand emphasizes a spirit of readiness and reinvention in luxury hospitality, guided by its "Whatever/Whenever" service philosophy. Joining W Hotels means becoming part of a global team committed to personal and professional growth.

Key Responsibilities

  • Ensure staff collaboration to provide optimal service and meet guest needs.
  • Monitor and maintain staff personal hygiene and attire standards.
  • Complete opening and closing procedures, including organizing provisions, cleaning equipment and areas, and securing premises.
  • Inspect storage areas for organization, cleanliness, and adherence to the FIFO method.
  • Conduct scheduled inventories and manage restocking and ordering of provisions.
  • Oversee seating availability, service, safety, and guest well-being in dining areas.
  • Initiate work orders for necessary maintenance repairs.
  • Assist management with employee hiring, training, organization, evaluation, counseling, discipline, motivation, and coaching.
  • Act as a point of contact and example for the "Fair Treatment Guarantee and Open Door Policy."
  • Adhere to all company safety policies and procedures, reporting issues and completing required training.
  • Maintain a neat and professional uniform and personal appearance.
  • Protect company proprietary information and assets.
  • Support colleagues and treat them with dignity and respect.
  • Contribute to the achievement of team goals.
  • Meet quality assurance expectations and standards.
  • Perform physical tasks including lifting objects up to 50 pounds (** Kg) without assistance.
  • Maintain physical stamina for standing, sitting, or walking for extended periods.
  • Read and visually verify information in various formats.
  • Visually inspect tools and equipment for defects.
  • Utilize fine motor skills and hand-eye coordination for object manipulation.
  • Perform tasks involving reaching, bending, twisting, and dragging objects.
  • Navigate narrow, confined, or elevated spaces.
  • Ascend and descend service stairs and ramps.
  • Welcome and acknowledge guests according to company standards.
  • Communicate clearly and professionally, and answer telephone calls with appropriate etiquette.
  • Listen to and respond appropriately to employee issues.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent (GED).
  • A minimum of 2 years of related work experience.
  • A minimum of 1 year of supervisory experience.

Required Skills

  • Teamwork
  • Guest Service
  • Inventory Management
  • Hiring
  • Training
  • Motivation
  • Safety Procedures
  • Professional Appearance
  • Communication
  • Problem Solving
  • Quality Assurance
  • Fine Motor Skills
  • Hand-Eye Coordination

Work Environment and Details

This is a full-time position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is committed to providing equal opportunity and fostering a diverse and inclusive environment where all associates are valued and celebrated.

breifcase2-5 years

locationRiyadh

1 day ago
Manager - Showroom

Manager - Showroom

📣 Job AdNew

The Ghurair

Full-time

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

  • Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
  • Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
  • Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
  • Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
  • Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
  • Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

  • A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
  • Experience within the automotive industry is preferred.

Required Skills

  • Proven ability to drive sales performance and achieve targets.
  • Strong team leadership and coaching capabilities.
  • Expertise in managing and enhancing customer experience.
  • Proficiency in optimizing operational processes.
  • Skilled in sales data analysis and interpretation.
  • Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

1 day ago