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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationBuraydah
Join Algihaz Holding as a Senior Ticketing Specialist!
As a prominent investment group since 1975, Algihaz Holding is dedicated to delivering excellence across various industries in alignment with Saudi Vision 2030.

Key Responsibilities:
  • Manage and oversee end-to-end airline ticketing operations, including bookings, reissuances, cancellations, and refunds.
  • Supervise and support ticketing specialists, ensuring adherence to service level agreements (SLAs) and company policies.
  • Liaise with travel agencies and airlines for group bookings, fare negotiations, and special agreements.
  • Monitor ticketing trends and implement system improvements.
  • Handle complex itinerary planning and resolve escalated reservation issues.
  • Coordinate with finance for invoicing and billing accuracy.
  • Maintain updated knowledge of airline policies and travel restrictions.

Required Skills:
  • Expert knowledge of GDS platforms (*, Amadeus, Sabre, Galileo).
  • Strong leadership and decision-making skills.
  • Advanced knowledge of fare construction and IATA regulations.
  • Excellent customer service skills.
  • Proficiency in Microsoft Office and ticketing software.
  • Fluent in English, knowledge of Arabic is a plus.

We aim to foster a culture of creativity and innovation. If you are enthusiastic and driven, apply now to be part of our diverse team at Algihaz Holding!

Requirements

  • Requires 2-5 Years experience

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