Front Office Agent

About the Role

Marriott International is seeking a Front Office Agent in Dammam for a full-time position. This role focuses on creating a memorable and unique experience for guests, extending beyond standard check-in and check-out procedures. The Front Office Agent will guide guests through their entire stay by delivering a range of services and taking initiative to address their needs.

Key Responsibilities

• Process operational needs efficiently.
• Address guest requests promptly and effectively.
• Complete necessary reports accurately.
• Share highlights and information about the local area with guests.
• Contribute to maintaining a safe workplace environment.
• Adhere to all company policies and procedures.
• Maintain confidentiality of sensitive information.
• Protect company assets diligently.
• Uphold established quality standards in all tasks.
• Ensure professional uniform, personal appearance, and communication at all times.

Physical Requirements

This role requires individuals to be on their feet and moving around, which includes standing, sitting, or walking for extended periods. The position also involves a hands-on approach to work, requiring the ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Qualifications and Experience

• Education: A high school diploma or * equivalent is required.
• Work Experience: No related work experience is required for this position.
• Supervisory Experience: No supervisory experience is necessary.
• License or Certification: No specific license or certification is required.

Application Information

This position offers an opportunity for individuals with 0-1 years of experience to join Marriott International. Salary details will be discussed during the interview process.