Enterprise Resource Planning (ERP) Specialist📣 Job Ad

About JAL International Co. Ltd.

JAL International Co. Ltd. is a reputable company operating in the Eastern Region, committed to maintaining robust operational systems. The company is currently seeking an Enterprise Resource Planning (ERP) Specialist to join its team in Dhahran. This contract position offers an opportunity to contribute to the effective management and enhancement of ERP systems within the organization.

The Role of an ERP Specialist

The ERP Specialist will play a crucial role in supporting and implementing Enterprise Resource Planning solutions. This involves ensuring the smooth operation of various ERP modules, addressing user needs through change requests, and resolving technical issues via support ticket handling. The specialist will apply their understanding of ERP business processes to optimize system performance and user satisfaction.

Key Responsibilities

• Provide comprehensive support for existing ERP systems, ensuring their stability and efficiency.
• Actively participate in ERP implementation projects, contributing to successful system deployment.
• Manage and process change requests related to ERP functionalities.
• Handle and resolve support tickets, addressing user issues and system malfunctions promptly.
• Apply a strong understanding of ERP business processes to identify areas for improvement and optimization.
• Demonstrate practical experience with at least two distinct ERP modules, such as Finance, Supply Chain Management (SCM), or Human Resources (HR).

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• A minimum of one year of relevant experience in ERP support and implementation.

Essential Skills and Competencies

• Proficiency in SQL and experience with various reporting tools for data extraction and analysis.
• Demonstrated strong troubleshooting abilities to diagnose and resolve system issues.
• Excellent communication skills for interacting with users and team members.
• Proficient documentation skills for recording processes, solutions, and system configurations.
• An ERP certification is considered a valuable asset for this role.

Work Arrangement

This is a contract position based in Dhahran, Eastern Region. The salary for this role will be discussed during the interview process.