مضيف (هوست)

A live broadcast employee is responsible for presenting live sessions on social media platforms, interacting with viewers, and responding to their inquiries professionally, while introducing the company's services and features, and guiding interested parties to the appropriate steps to benefit from the services and convert them into potential customers. Tasks and Responsibilities: Presenting live broadcasts according to the approved plan and content. Welcoming viewers and interacting with them throughout the broadcast. Responding to the public's questions and inquiries clearly and accurately. Explaining the company's services, offers, benefits, and subscription mechanism. Encouraging the audience to take the appropriate action, such as registering or contacting the team. Following up on comments and frequently asked questions and clarifying the necessary information. Cooperating with the marketing and customer service team to ensure consistency of messages and information. Raising observations and suggestions received from the public to improve the customer experience. Adhering to company policies and brand identity during the broadcast. Qualifications and Skills: Excellent communication and presentation skills. Confidence in front of the camera and the ability to manage live broadcasts. Speed in handling questions and interacting with the audience. Good knowledge of social media platforms and broadcasting tools. Ability to persuade and present information in an attractive way. Sales, customer service, or content creation experience is preferred.