Career Opportunities: Service Associate Waiter📣 Job Ad

About Shangri-La Jeddah

Shangri-La Jeddah is located on the new Jeddah Waterfront along the Red Sea. The hotel features 203 rooms and suites, 17 luxury serviced apartments, and 4 restaurants and lounges, including Shang Palace. It is situated near Jeddah’s landmarks and the Red Sea Mall.

The Role of Service Associate - Waiter

The Service Associate - Waiter position at Shangri-La Jeddah involves providing dining experiences in the Food & Beverage outlet while adhering to Shangri-La Standards. This is a full-time role based in Jeddah, requiring 0-1 years of experience.

Key Responsibilities

• Maintain a comprehensive understanding of the menu and dish preparation methods.
• Provide menu recommendations to guests.
• Accurately take and serve orders.
• Focus on guest satisfaction and creating memorable moments.
• Prepare the restaurant for service operations.
• Coordinate with the culinary team to ensure timely service.
• Ensure accurate billing and posting.
• Adhere to Shangri-La Food Safety Processes and Procedures.
• Support colleagues in the successful operation of the F&B outlet.
• Assist the supervisor in maintaining smooth meal operations.

Candidate Requirements

• Effective conversational skills for guest engagement.
• A positive attitude and willingness to learn.

Benefits and Professional Growth

Shangri-La Hotel offers a work environment that supports personal growth and professional development through structured learning pathways. The company provides competitive benefits, recognition programs, and colleague stay/travel perks. Teams are designed to promote inclusion, respect diversity, and foster a secure environment for all employees.