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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Position Overview:
As the Hostess / Supervisor at Arees Restaurant, you will play a crucial role in fostering a warm and welcoming atmosphere for our guests. You will be responsible for ensuring smooth seating arrangements, managing reservations, and delivering exceptional customer service to enhance the overall guest experience.

Key Responsibilities:
  • Greet guests warmly as they enter the restaurant, ensuring a pleasant first impression.
  • Manage reservations, answer phone calls, and handle guest inquiries in a professional manner.
  • Coordinate seating arrangements to maximize table utilization while ensuring guest comfort.
  • Provide accurate information about the menu, special offers, and restaurant services.
  • Handle guest complaints or concerns efficiently and escalate when necessary.
  • Maintain a clean and organized reception area.
  • Collaborate with the restaurant team to ensure seamless service and guest satisfaction.

Skills:
  • Able to handle money accurately and operate a point-of-sale system.
  • Strong ability to maintain a positive, friendly attitude while delivering top-notch customer service in a fast-paced environment.
  • Excellent teamwork skills to support and communicate effectively with all members of the restaurant staff.

Qualifications:
  • High school diploma or equivalent; additional hospitality or customer service training is a plus.
  • Prior experience as a hostess, receptionist, or in a customer-facing role is preferred but not required.
  • Excellent interpersonal and communication skills.
  • Fluent in Arabic and English.
  • Friendly, approachable, and well-presented.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.

Requirements

  • Females only
  • Females-only workplace
  • Requires 0-1 Year experience
Saud
Arees Restaurant

About Arees Restaurant


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📣 Job Ad

Mövenpick Hotels & Resorts

Full-time
Join Our Team as a Hostess!
We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

Responsibilities:
  • Greet and welcome guests with a warm, friendly demeanor.
  • Manage reservations and maintain an organized seating chart.
  • Escort guests to their tables and provide menus.
  • Answer phone calls and handle inquiries about the restaurant's offerings and services.
  • Collaborate with the serving staff to ensure smooth operations and guest satisfaction.
  • Monitor the dining area to maintain cleanliness and ambiance.
  • Assist with special requests or accommodations for guests.
  • Handle wait lists efficiently and provide accurate wait time estimates.
  • Ensure compliance with health and safety regulations.
  • Resolve any guest concerns or complaints in a professional manner.

Qualifications:
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with a friendly and approachable demeanor.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Exceptional organizational skills and attention to detail.
  • Proficiency in problem-solving and handling guest concerns.
  • Advanced English language skills, both verbal and written.
  • Knowledge of food and beverage service.
  • Basic math skills for managing reservations and wait times.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Understanding of local customs and etiquette in Jeddah, Saudi Arabia.
  • Previous experience in a hospitality or customer service role is preferred.
  • Ability to stand for extended periods and move around the restaurant as needed.

breifcase0-1 years

locationJeddah

26 days ago